Role Summary
Delivery Operations Head - Vaccines, Morristown, NJ. Lead and develop a team responsible for embedding operational excellence into vaccine delivery, integrating product demand into global processes, managing distribution partnerships, and delivering innovative delivery solutions to support a multi-billion dollar portfolio.
Responsibilities
- Leadership & Team Management: Lead and develop a team of 7 employees, fostering accountability, collaboration, and continuous improvement; set goals, monitor performance, and coach for success.
- Operational Strategy & Execution: Collaborate with franchise teams to embed operational excellence into brand value propositions across customer segments; define and implement enterprise-wide strategies for timely, compliant, and cost-effective vaccine supply; lead cross-functional initiatives and drive end-to-end process optimization and scalability; enforce accountability frameworks and budgetary discipline.
- Cross-Functional Collaboration: Forge partnerships with Industrial Affairs, Brand Marketing, Sales, Customer Service, Distribution, Finance, and Executive Leadership; serve as primary operational liaison to commercial teams; establish governance and manage interdependencies to mitigate risk and ensure timely commitments.
- Supply Assurance: Ensure uninterrupted product availability; oversee inventory planning, demand forecasting, and distribution strategies; establish cross-functional accountability and drive scenario planning to maintain resilience.
- Governance & Reporting: Develop KPIs to monitor operational performance and provide regular updates on status, risks, and mitigation plans.
Qualifications
- Required: Bachelorβs degree in business, supply chain, or related field; advanced degree preferred.
- Required: 10+ years of experience in operations, supply chain, or related roles, preferably in pharmaceuticals or vaccines; at least 5 years of progressive leadership/people management experience; experience with global supply chain and manufacturing groups; proven leadership and cross-functional collaboration; strong analytical, strategic thinking, and problem-solving abilities; excellent communication and stakeholder management; willingness to travel up to 30%.
- Preferred: Strategic thinking, leadership, collaboration, analytical skills, adaptability, communication, and problem-solving capabilities aligned with long-term operational strategy.