Position Summary
Data Intake Associates in the billing department responsible for precise data entry, document management, and requesting necessary patient medical records to aid accounts receivable in justifying medical necessity. Protect patient privacy and ensure release of information complies with requests, authorization, company policy, and HIPAA regulations.
Job Responsibilities
- Adhere to all company policies and procedures.
- Review patient insurance information to complete coverage verification.
- Manage incoming fax and mail correspondence.
- Receive and process requests for patient health information in accordance with state and federal guidelines.
- Work with clinical teams, facilities, and providers to ensure compliance of healthcare information management documentation.
Required Qualifications
- High school degree or equivalent.
- Meet productivity/performance standards set by management.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Proficient in MS Office (Word, Excel, Outlook).
- Highly organized with strong attention to detail.
- Solid time management skills and organization.
- Ability to handle frequent changes effectively.
Preferred Qualifications
- Prior experience working with insurance providers in a payor setting.
- Professionalism; superior organizational and communication skills; ability to educate/influence.
- Persistent follow-up and drive toward problem resolution.
- Drive for results (service, quality, continuous improvement).
- Teamwork and customer service focus.
Other
- Willingness to work shift work and overtime; occasional weekends, evenings, and/or holidays.
Conditions of Employment
- Complete pre-employment process: criminal background check, drug screening, credit check (for certain positions), and reference verification.