Data Intake Associate

Role Summary

Data Intake Associate

Responsibilities

• Adheres to all company policies and procedures.
• Review all patient insurance information needed to complete coverage verification.
• Manage all incoming fax and mail correspondence.
• Receive and process requests for patient health information in accordance with state and federal guidelines.
• Review all patient insurance information needed to complete coverage verification.
• Work with clinical teams, facilities, and providers to ensure compliance of healthcare information management documentation.

Qualifications

• Required: High School degree or equivalent.
• Required: Meets productivity/performance standards as set forth by management.
• Required: Maintains patient confidentiality and complies with HIPAA regulations.
• Required: Proficient in MS Office (Word, Excel, Outlook).
• Required: Highly organized with a strong attention to detail.
• Required: Solid time management skills and organization.
• Required: Flexibility and ability to handle and manage frequent changes effectively and efficiently.
• Required: Conditions of Employment: successfully complete the pre-employment process, which includes criminal background check, drug screening, and reference verification.
• Preferred: Prior experience working with Insurance providers in a payor setting.
• Preferred: Professionalism, superior organizational and communication skills, drive towards problem resolution.
• Preferred: Drive for Results with focus on continuous improvement.
• Preferred: Proficient verbal and written communication; ability to educate and influence across organizational levels.
• Preferred: Teamwork and collaboration.

Skills

• MS Office proficiency (Word, Excel, Outlook)
• Strong organizational and time-management skills
• Communication skills (verbal and written)
• Attention to detail, confidentiality, and HIPAA compliance

Education

• High School diploma or equivalent

Additional Requirements

• Physical demands: Ability to sit/stand for long periods; ability to perform repetitive motion; lift up to 15 pounds; desk/cubicle environment.
• Shift work and overtime may be required; occasional weekends, evenings, and/or holidays.