Customer Team Leader (District Sales Manager), Cardiovascular Disease - Southwest Florida District
Merck
5 days ago
Remote friendly (Sarasota, FL)
United States
Sales
Customer Team Leader (CTL) — field-based sales management for Southwest Florida District (Naples, Bradenton, Fort Myers, Sarasota, Cape Coral).
Key Responsibilities:
- Lead and manage Customer Representatives to deliver strong sales by identifying and addressing customer needs.
- Coach and guide Customer Representatives to improve skills and effectiveness.
- Oversee training programs and people processes to ensure continuous development and optimal resource allocation.
- Develop and maintain a high-performing customer team aligned to organizational goals and customer expectations.
- Travel at least 15% to support team/customer engagement (overnight stays may occasionally be required).
Qualifications & Attributes:
- Proven ability to build a high-performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
- Strong leadership using situational coaching and emotional intelligence; growth mindset and agility; fosters trust and openness.
- Confidently navigate ambiguity; communicate clearly and transparently to adapt customer engagement models.
- Customer-focused mindset; listen to understand objectives and build relationships.
- Account planning/management; collaborate with cross-functional teams.
- Experience building relationships in the Cardiovascular sector.
- Solid Rx Pathways knowledge (providers, EHRs, pharmacies, benefit design, prior authorization).
- Coaching experience in Managed Care; partner with IDNs and Account Management.
- Track record leading successful product launch teams in competitive markets.
- Use business analytics/technology to generate insights and coach teams to use these tools.
Required:
- Bachelor’s (BA/BS) and 5+ years in Sales, Marketing, or Managed Care (Pharmaceutical industry).
- Valid driver’s license.
Preferred:
- MBA/MS or advanced degree.
- 3+ years with key thought leaders/influential customers in large practices, hospitals, or managed care.
- Field Sales Management experience; Cardiovascular sales team leadership.
Application: Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees). Salary range: $173,200.00–$272,600.00; annual bonus/LTI if applicable; comprehensive benefits (medical/dental/vision, 401(k), paid holidays, vacation, sick/compassionate days).
Key Responsibilities:
- Lead and manage Customer Representatives to deliver strong sales by identifying and addressing customer needs.
- Coach and guide Customer Representatives to improve skills and effectiveness.
- Oversee training programs and people processes to ensure continuous development and optimal resource allocation.
- Develop and maintain a high-performing customer team aligned to organizational goals and customer expectations.
- Travel at least 15% to support team/customer engagement (overnight stays may occasionally be required).
Qualifications & Attributes:
- Proven ability to build a high-performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
- Strong leadership using situational coaching and emotional intelligence; growth mindset and agility; fosters trust and openness.
- Confidently navigate ambiguity; communicate clearly and transparently to adapt customer engagement models.
- Customer-focused mindset; listen to understand objectives and build relationships.
- Account planning/management; collaborate with cross-functional teams.
- Experience building relationships in the Cardiovascular sector.
- Solid Rx Pathways knowledge (providers, EHRs, pharmacies, benefit design, prior authorization).
- Coaching experience in Managed Care; partner with IDNs and Account Management.
- Track record leading successful product launch teams in competitive markets.
- Use business analytics/technology to generate insights and coach teams to use these tools.
Required:
- Bachelor’s (BA/BS) and 5+ years in Sales, Marketing, or Managed Care (Pharmaceutical industry).
- Valid driver’s license.
Preferred:
- MBA/MS or advanced degree.
- 3+ years with key thought leaders/influential customers in large practices, hospitals, or managed care.
- Field Sales Management experience; Cardiovascular sales team leadership.
Application: Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees). Salary range: $173,200.00–$272,600.00; annual bonus/LTI if applicable; comprehensive benefits (medical/dental/vision, 401(k), paid holidays, vacation, sick/compassionate days).