Customer Team Leader (District Sales Manager), Cardiovascular Disease - South Indiana - South Ohio District
Merck
5 days ago
Remote
United States
Sales
Key Responsibilities:
- Lead and manage a team of Customer Representatives to deliver strong sales performance by identifying and addressing customer needs.
- Provide coaching and guidance to Customer Representatives to enhance skills and effectiveness.
- Oversee training programs and manage people-related processes for the customer team to support continuous development and optimal resource allocation.
- Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
- Travel at least 15% of the time (may include occasional overnight stays).
Qualifications and Attributes:
- Proven ability to cultivate a high-performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
- Lead through change and challenges using situational coaching and emotional intelligence; growth mindset and agility; foster trust and openness.
- Navigate ambiguity with clear, transparent communication to adapt customer engagement models (Cardiovascular and beyond).
- Customer-focused mindset; actively listen to understand objectives and build meaningful relationships.
- Expertise in account planning and management; collaborate with cross-functional teams.
- Experience building relationships with key accounts/customers in the Cardiovascular sector.
- Solid understanding of Rx Pathways (prescription processes, EHR, pharmacies, benefit design, prior authorization).
- Coach sales professionals in Managed Care environments; partner with IDNs and Account Management teams.
- Track record leading product launch teams in competitive markets.
- Proficient in business analytics/technology to generate insights and execute strategies.
Required Skills and Experience:
- BA/BS and at least 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry.
- Valid driver’s license.
Preferred Skills and Experience:
- MBA or MS in Science, Business, or Healthcare.
- 3+ years working with key thought leaders or influential customers in large group practices, hospitals, or managed care.
- Field Sales Management experience; leadership coaching/success managing sales teams (preferably Cardiovascular).
Application:
- Apply at https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees).
- Lead and manage a team of Customer Representatives to deliver strong sales performance by identifying and addressing customer needs.
- Provide coaching and guidance to Customer Representatives to enhance skills and effectiveness.
- Oversee training programs and manage people-related processes for the customer team to support continuous development and optimal resource allocation.
- Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
- Travel at least 15% of the time (may include occasional overnight stays).
Qualifications and Attributes:
- Proven ability to cultivate a high-performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
- Lead through change and challenges using situational coaching and emotional intelligence; growth mindset and agility; foster trust and openness.
- Navigate ambiguity with clear, transparent communication to adapt customer engagement models (Cardiovascular and beyond).
- Customer-focused mindset; actively listen to understand objectives and build meaningful relationships.
- Expertise in account planning and management; collaborate with cross-functional teams.
- Experience building relationships with key accounts/customers in the Cardiovascular sector.
- Solid understanding of Rx Pathways (prescription processes, EHR, pharmacies, benefit design, prior authorization).
- Coach sales professionals in Managed Care environments; partner with IDNs and Account Management teams.
- Track record leading product launch teams in competitive markets.
- Proficient in business analytics/technology to generate insights and execute strategies.
Required Skills and Experience:
- BA/BS and at least 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry.
- Valid driver’s license.
Preferred Skills and Experience:
- MBA or MS in Science, Business, or Healthcare.
- 3+ years working with key thought leaders or influential customers in large group practices, hospitals, or managed care.
- Field Sales Management experience; leadership coaching/success managing sales teams (preferably Cardiovascular).
Application:
- Apply at https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees).