Customer Team Leader (District Sales Manager), Cardiovascular Disease - Rocky Mountains District
Merck
5 days ago
Remote
United States
Sales
Key Responsibilities
- Lead and manage a team of Customer Representatives to deliver strong sales performance by identifying and addressing customer needs.
- Provide coaching and guidance to enhance Customer Representatives’ skills and effectiveness.
- Oversee training programs and manage people-related processes for the customer team.
- Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
- Travel at least 15% (may include occasional overnight stays).
Qualifications & Attributes
- Proven ability to cultivate a high-performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
- Strong leadership using situational coaching and emotional intelligence; growth mindset and agility.
- Ability to navigate ambiguity with clear, transparent communication.
- Customer-focused mindset; active listening and relationship building.
- Account planning/management; collaboration with cross-functional teams.
- Experience building relationships with key accounts/customers in Cardiovascular.
- Solid understanding of Rx Pathways (provider prescription processes, EHR, pharmacies, benefit design, prior authorization).
- Coaching experience for Managed Care and partnerships with IDNs and Account Management.
- Track record leading product launch teams in competitive markets.
- Proficient use of business analytics/technology to generate insights and execute plans.
Required Skills/Experience
- BA/BS with at least 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry.
- Valid driver’s license.
Preferred Skills/Experience
- MBA or MS in Science/Business/Healthcare.
- 3+ years working with key thought leaders/influential customers (group practices, hospitals, managed care).
- Field Sales Management experience; experience leading Cardiovascular sales teams.
- Pharmaceutical/Biotech/Medical Device industry experience.
Application
- Apply at https://jobs.merck.com/us/en.
- Lead and manage a team of Customer Representatives to deliver strong sales performance by identifying and addressing customer needs.
- Provide coaching and guidance to enhance Customer Representatives’ skills and effectiveness.
- Oversee training programs and manage people-related processes for the customer team.
- Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
- Travel at least 15% (may include occasional overnight stays).
Qualifications & Attributes
- Proven ability to cultivate a high-performing, motivated sales team culture (preferably Cardiovascular therapeutic area).
- Strong leadership using situational coaching and emotional intelligence; growth mindset and agility.
- Ability to navigate ambiguity with clear, transparent communication.
- Customer-focused mindset; active listening and relationship building.
- Account planning/management; collaboration with cross-functional teams.
- Experience building relationships with key accounts/customers in Cardiovascular.
- Solid understanding of Rx Pathways (provider prescription processes, EHR, pharmacies, benefit design, prior authorization).
- Coaching experience for Managed Care and partnerships with IDNs and Account Management.
- Track record leading product launch teams in competitive markets.
- Proficient use of business analytics/technology to generate insights and execute plans.
Required Skills/Experience
- BA/BS with at least 5 years’ experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry.
- Valid driver’s license.
Preferred Skills/Experience
- MBA or MS in Science/Business/Healthcare.
- 3+ years working with key thought leaders/influential customers (group practices, hospitals, managed care).
- Field Sales Management experience; experience leading Cardiovascular sales teams.
- Pharmaceutical/Biotech/Medical Device industry experience.
Application
- Apply at https://jobs.merck.com/us/en.