Customer Service - Donor Support Technician

Role: Donor Center Technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, and maintaining documentation accuracy. Responsibilities: prepare donors, equipment, and the autopheresis machine; monitor the process and respond to alarms; disconnect donors post-procedure; record incidents and donor data electronically; ensure a clean work environment and adherence to safety protocols; maintain confidentiality; and support cross-training as needed. Qualifications: high school diploma or equivalent; at least 3 months of relevant work experience, preferably in healthcare; basic math skills; bilingual skills may be required. High-Value: focus onpheresis procedures within blood or plasma donation centers, emphasizing safety monitoring, electronic data recording, and adherence to HSE/OSHA standards. Work setup and travel details are not specified.