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Customer Service - Donor Support Technician

CSL
September 11, 2026
Full-time
On-site
Allentown, PA
Operations
Role: Pheresis Technician responsible for preparing, monitoring, and concluding the donor pheresis process while ensuring safety, accuracy, and compliance. Responsibilities: set up and operate autopheresis equipment, monitor donors for reactions, respond to alarms, document incidents and donor data via PDA, maintain a clean work environment, and ensure availability of supplies; may also be cross-trained in other roles. Requirements: high school diploma or equivalent; at least 3 months of relevant work experience, preferably in medical or health services; basic math skills. High-Value: involvement in blood or plasma donation processes, with a focus on pheresis procedures; adherence to safety, HSE, and OSHA policies; data recording accuracy; bilingual skills may be preferred. WorkSetup: not specified; local legal or educational variations may apply.