Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures. Responsibilities include equipment setup, donor monitoring, responding to alarms, disconnecting donors, recording incidents and donor data accurately in electronic systems, maintaining a clean work environment, and ensuring compliance with safety policies. The role may involve cross-training and bilingual skills depending on organizational needs. Qualifications: High school diploma or equivalent; at least 3 months of experience, preferably in a healthcare or medical environment; ability to perform basic math. HighValue: Involves handling blood/plasma collection, with a focus on safety, compliance, and data accuracy; may support hyperimmune programs; adherence to HSE and OSHA policies. WorkSetup: Not specified; likely on-site with possible cross-training responsibilities.