Customer Service-Donor Support Technician

Role: Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Responsibilities include equipment setup, real-time process monitoring, responding to alarms, recording donor data accurately in electronic systems, and handling adverse reactions. Maintains safety standards, work environment, and confidentiality, with potential cross-training in other areas. Qualifications: High school diploma or equivalent; minimum 3 months' experience, preferably in a medical or health setting; basic math skills required. HighValue: Focus onpheresis procedures, blood/donor management, adherence to SOPs, HSE and OSHA policies, with a possible emphasis on hyper immune programs. Work setup and travel details are not specified.