Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing, monitoring, and disconnecting donors during the pheresis process, ensuring safety, accuracy, and compliance with SOPs. Responsibilities include equipment setup, donor monitoring, responding to alarms, documenting incidents via PDA, maintaining data integrity, and ensuring a clean, safe work environment. Qualifications: High school diploma or equivalent; at least 3 months of experience, preferably in a healthcare setting; basic math skills. HighValue: experience in blood or plasma donation centers, familiarity with pheresis equipment, adherence to HSE and OSHA policies, confidentiality responsibilities. WorkSetup: not specified; cross-training and bilingual skills may be required.