Cust Svc Support Rep-Client - Remote M-TH 9-6pm EST and Fri 8-5pm EST

Role: Client Customer Service Support Representative within Labcorp's Revenue Cycle Management division, focusing on healthcare billing and claims resolution. Responsibilities: manage 50-60 daily calls handling inbound/outbound inquiries, follow SOPs to resolve denied claims, evaluate and suggest process improvements, accurately document accounts, and communicate with physicians, insurers, and patients. Requirements: High School diploma or GED, at least 1 year of customer service experience, strong communication skills, critical thinking, and familiarity with healthcare correspondence. Preferred qualifications include high-volume call center experience and healthcare or medical background. HighValue: healthcare billing, claims resolution, insurance eligibility, medical correspondence, customer interaction, within a medical testing/diagnostic context. WorkSetup: full-time, remote/hybrid options, work hours Mon-Thu 9am-6pm EST and Fri 8am-5pm EST; application window closes 9/16/2026.