Cust Svc Support Rep-Client - Remote M-TH 9-6pm EST and Fri 8-5pm EST
Labcorp
September 12, 2026
Full-time
Remote
Worldwide
Operations
Role: Client Customer Service Support Representative within Labcorp's Revenue Cycle Management division, focusing on resolving claims, denials, and client inquiries. Responsibilities: handle 50-60 calls daily, update systems per SOPs, evaluate and suggest process improvements, communicate with physicians, insurers, and patients, and document interactions following guidelines. Requirements: High School diploma or GED, 1+ year customer service experience; healthcare or high-volume call experience preferred. High-value: healthcare/medical sector, claims resolution, denials management, client communications, B2B and patient interactions. Work setup: remote/hybrid options with standard hours (Mon-Thu 9AM-6PM ET, Fri 8AM-5PM ET). Travel not specified.