Corporate Affairs, Director - Global Customer Capabilities & Innovation
Amgen
August 20, 2026
Remote friendly (United States)
United States
Corporate Functions
What You Will Do
- Lead strategic communications for a global organization focused on advancing customer capabilities and driving adoption of innovative capabilities across Global Markets.
- Develop and execute integrated communication strategies to elevate GCCI’s impact, strengthen stakeholder engagement, and support enterprise transformation.
Responsibilities
- Develop and execute communication strategies to drive awareness and adoption of global customer capabilities.
- Partner with senior leaders to translate business priorities into clear communications.
- Create executive messaging, organizational updates, and change management communications.
- Highlight success stories and best practices demonstrating business impact.
- Drive stakeholder engagement and alignment across capability-building initiatives.
- Lead communications for innovation, technology, data transformation, and new ways of working.
- Develop narratives linking innovation investments to customer and commercial outcomes.
- Launch campaigns promoting experimentation, knowledge sharing, and solution adoption.
- Partner across business, analytics, technology, and capability teams to communicate priorities and milestones.
- Measure communication effectiveness and optimize engagement strategies.
- Manage external agency/vendor partnerships and communications resources.
Basic Qualifications
- Doctorate + 4 years; OR Master’s + 7 years; OR Bachelor’s + 9 years of strategic communications, corporate affairs, public affairs, change communications, or related experience.
Preferred Qualifications
- 10+ years; global commercial/technology/innovation/transformation communications experience; strong executive communications/storytelling; success leading enterprise programs; experience supporting organizational change and capability adoption; ability in a global matrixed organization; understanding of regulated industry (ideally pharma/biotech/healthcare).
Application Instructions
- Apply at careers.amgen.com.
- Lead strategic communications for a global organization focused on advancing customer capabilities and driving adoption of innovative capabilities across Global Markets.
- Develop and execute integrated communication strategies to elevate GCCI’s impact, strengthen stakeholder engagement, and support enterprise transformation.
Responsibilities
- Develop and execute communication strategies to drive awareness and adoption of global customer capabilities.
- Partner with senior leaders to translate business priorities into clear communications.
- Create executive messaging, organizational updates, and change management communications.
- Highlight success stories and best practices demonstrating business impact.
- Drive stakeholder engagement and alignment across capability-building initiatives.
- Lead communications for innovation, technology, data transformation, and new ways of working.
- Develop narratives linking innovation investments to customer and commercial outcomes.
- Launch campaigns promoting experimentation, knowledge sharing, and solution adoption.
- Partner across business, analytics, technology, and capability teams to communicate priorities and milestones.
- Measure communication effectiveness and optimize engagement strategies.
- Manage external agency/vendor partnerships and communications resources.
Basic Qualifications
- Doctorate + 4 years; OR Master’s + 7 years; OR Bachelor’s + 9 years of strategic communications, corporate affairs, public affairs, change communications, or related experience.
Preferred Qualifications
- 10+ years; global commercial/technology/innovation/transformation communications experience; strong executive communications/storytelling; success leading enterprise programs; experience supporting organizational change and capability adoption; ability in a global matrixed organization; understanding of regulated industry (ideally pharma/biotech/healthcare).
Application Instructions
- Apply at careers.amgen.com.