Commercial Operations Coordinator

Role Summary

The Commercial Operations Coordinator is responsible for supporting the execution of Commercial strategic initiatives that affect the sales force by enhancing commercial performance and operational efficiency. The role will support Supernus’ sales forces by learning and assisting with any number of support programs and applications, such as field communication, Sponsorships, and Peer to Peer functions. The Commercial Operations coordinator will also engage as a liaison with the Field Sales department, collecting feedback and supporting improvements for the tools the sales force depends on daily.

Responsibilities

• Supports the development and implementation of commercial strategies aligned with the company's overall business objectives.
• Functions as a point of contact for Sales team support needs.
• Supports the Speaker Bureau/Peer-to-Peer support programs for the sales force, in collaboration with Speaker Bureau vendors, brand teams, sales training, and sales leadership.
• Collaborate with marketing team on Speaker bureau materials that are being developed.
• Follows material life cycle through agency inception, PRC approval, KOL speaker training, and Field sales use.
• Supports the Sponsorships programs for the sales force.
• Works in partnership on operational salesforce initiatives.
• Collaborates with all roles within the Commercial Operations team, as well as Sales, Sales Training, Marketing, Finance, and IT to ensure alignment of commercial strategies.
• Identifies and mitigates risks in commercial and operational activities.
• Other duties as assigned.

Qualifications

• Bachelor‚Äôs degree with one year of professional/customer service experience.
• Experience working with a sales team and field sales management highly preferred.
• Experience in interacting with all levels of management as well as with vendors/consultants.
• Proficiency using Microsoft Office products, including Excel, PowerPoint, and Word.
• Ability to prepare documents, presentations, and run meetings with minimal instruction.
• Must be highly organized and a good problem solver.
• Effective communication skills and the ability to work effectively across various internal departments.
• Ability to learn quickly and demonstrate active listening skills.
• Ability to work effectively with others and adapt quickly.
• Ability to effectively lead calls and training for small groups.
• Strong attention to detail, a commitment to quality, be results driven, and customer focused.
• Make sound judgments with independent decision-making, with the ability to proceed on own initiative where necessary and when needed.
• Ability to work in a fast paced, rapidly changing environment.

Skills

• Effective communication and cross-functional collaboration
• Project coordination and meeting facilitation
• Analytical and problem-solving abilities
• Organization and attention to detail
• Adaptability in a dynamic environment

Education

• Bachelor‚Äôs degree

Additional Requirements

• None specified beyond travel expectations noted.