Position Responsibilities:
- Ensure reliable IT operations and service delivery for employees, labs, and field teams.
- Build a customer-focused IT culture with clear governance, metrics, and accountability.
- Modernize collaboration and productivity platforms to improve hybrid work and global connectivity.
- Define and execute a visionary IT strategy aligned with scientific, operational, and commercial goals.
- Enable data-driven decision-making via modern data platforms, analytics, and integration across R&D, clinical, supply chain, G&A, and commercial.
- Explore and implement emerging technologies (cloud, AI/ML, digital engagement) for competitive advantage.
- Partner with the Executive Team and business on technology investments and digital transformation.
- Provide frequent updates to the Executive Team and Board on IT performance, risk management, and progress.
- Oversee implementation and compliance of GxP systems across manufacturing, quality, supply chain, and pharmacovigilance.
- Deliver validated enterprise applications (ERP, QMS, LIMS, serialization, data platforms) scalable for commercial operations.
- Lead deployment of commercial IT systems: CRM (e.g., Veeva, Salesforce), commercial data hub/data warehouse, and field force enablement tools.
- Build and optimize G&A systems: Finance/ERP (SOX), HRIS/HCM, and procurement/contracts/compliance tools.
- Build a robust cybersecurity program; ensure compliance with GDPR, HIPAA, SOX, and other global data regulations.
- Develop scalable IT infrastructure and networks for international expansion.
- Establish and scale a global IT organization, operating model, and 24/7 regional support.
- Develop succession planning, talent pipelines, and governance for long-term scalability.
Candidate Qualifications:
- 15+ years of IT leadership, including senior executive experience in biotech/pharma/life sciences.
- Required: Proven success building/scaling IT organizations and enterprise systems for global growth.
- Track record stabilizing IT operations while delivering long-term digital strategy.
- Deep knowledge of GxP IT systems, validation, and global regulatory requirements.
- Experience managing commercial IT platforms (CRM, data hub, analytics, field force tools).
- Experience implementing/optimizing Finance (ERP) and HRIS/HCM systems in a public company context.
- Strong background in data strategy, digital innovation, and technology enablement.
- Excellent leadership, vendor management, and change management skills.
- Strong boardroom presence with experience delivering executive/board updates.
Personal Attributes:
- Visionary, pragmatic, and hands-on; strong bias for action and accountability.
- Collaborative, enterprise-minded, influential in a global matrix.
- Confident executive communicator with Board/senior leadership engagement.