Cardiovascular Territory Account Specialist – PORTLAND, ME

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging resources to enhance patient outcomes. Expertise includes clinical selling, account selling, access navigation, problem solving, team collaboration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and formulate a strategic territory business plan to enhance product demand by addressing the needs of key partners and their patients, aiming for exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify barriers and offer solutions.
• Use market knowledge, competitors, industry trends, and cross-functional strategies to foresee and manage opportunities and challenges.
• Plan with key stakeholders to tackle complex customer issues and collaborate across departments to fulfill requirements.
• Examine territory market data to understand the local landscape, promote engagement, and lead virtual and live interactions with customers.
• Utilize omni-channel strategies to maximize Novartis capabilities for personalized engagement, in-person or virtual.
• Collaborate with regional colleagues, field staff, and home-office teams to meet customer needs and deliver access support.
• Deliver timely access assistance and work with Patient Specialty Services associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor’s degree; 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Ability to collaborate across functions in a matrix environment, communicate clinical product details, maintain a record of high performance, and sell to large accounts and key segments.
• Required: Analytical, data-driven problem-solving, ethical leadership, and compliance with policies and laws.
• Required: Residence within the territory or within 50 miles of the territory border; ability to travel 60-80%; valid driver’s license.

Skills

• Clinical and account selling
• Access navigation and problem solving
• Omni-channel engagement
• Cross-functional collaboration
• Market and data analysis

Education

• Bachelor’s degree required; advanced degree a plus.

Additional Requirements

• Driving is an essential function of this role; must have a valid unrestricted driver’s license.