This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Responsibilities
Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.
Qualifications
Required: Bachelor’s degree; 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Required: Demonstrates the ability to collaborate across functions in a matrix environment, communicates clinical product details proficiently, maintains a history of high performance, and excels at navigating and selling to large accounts and key customer segments.
Required: Proactive, with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers while upholding ethical leadership and compliance with company policies and laws.
Required: Residence within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Education
Bachelor’s degree required; advanced degree a plus.
Additional Requirements
Driving is an Essential Function of this Role: a fully valid and unrestricted driver’s license is required to be qualified for this role.
Travel: ability to travel 60-80% over a broad geography.
COVID-19 Vaccine Policy and field-training specifics are not included here to focus on essential job duties.