Role Summary
This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist will lead with purpose, serving as the primary contact to build connections and align priorities across accounts and healthcare providers, aiming to improve patient outcomes through strategic account engagement and omni-channel outreach. Location is Princeton, NJ, and relocation or visa sponsorship are not offered.
Responsibilities
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Qualifications
- Required: Bachelor’s degree from a four-year college or university.
- Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; or other complex sales environments (medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B) with strong field leadership and customer engagement. For Associate level opportunities, applicants with limited prior sales experience are encouraged to apply.
- Required: Proven track-record of consistent high performance, with experience selling to large accounts and key customers.
- Required: Self-starter with analytic abilities to prioritize and apply information to solve problems for key customers, plus ethical leadership and compliance with company policies and laws.
- Required: Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border; ability to travel 60–80% over a broad geography; valid driver’s license.
- Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Preferred: Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs regarding sophisticated products or reimbursement pathways.
Education
- Bachelor’s degree required from a 4-year college or university.
Additional Requirements
- Driving is an Essential Function of this Role: a fully valid and unrestricted driver’s license is required; accommodations may be provided where appropriate without eliminating the essential function of driving.
- Travel: ability to travel 60–80% over a broad geography; expect driving and/or flying within the territory.