Cardiometabolic Account Specialist (CAS) - Tucson, AZ

Role Summary

The Cardiometabolic Account Specialist (CAS) is a field-based role responsible for launching Ionis’s first wholly owned commercial product within their territory. The CAS will develop deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community, engaging key customers across endocrinology, cardiology, and related subspecialties to improve patient outcomes. This role partners with cross-functional teams to execute territory plans, educate healthcare providers, and support patients and health systems to advance Ionis’ commercial goals.

Responsibilities

• Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathways, and instill an urgency to treat FCS.
• Create positive prescribing experience through value-added resources and HCP/patient support materials and programs.
• Participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment.
• Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and marketing strategy.
• Understand local referral networks, including primary treaters, secondary treaters, and referral patterns for FCS patients.
• Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy.
• Execute brand strategic plans by developing and executing customer-focused territory strategic account plans to maximize business opportunities and customer satisfaction.
• Build insight-driven tactics by understanding brand requirements and anticipating the current and future needs of key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties that treat FCS patients.
• Adjust strategies to meet business goals in an assigned region through territory strategic insight.
• Develop strategic account plans in conjunction with field and brand leadership to appropriately engage accounts based on customer needs and brand strategic objectives.
• Participate in field meetings and training programs to understand brand messaging strategy, familial chylomicronemia syndrome disease state, and customer engagement tactics.
• Certify on approved label, complete compliance training and all applicable customer engagement policies.
• Learn and adhere to the company's mission and vision, policies and procedures, including the Code of Ethics and Business Conduct.
• Partner with cross-functional teammates to address the unique needs of their customers, ensuring a high-quality, compliant customer and patient experience.
• Share learnings with field team members and leadership to inform strategy and operations.
• Leverage platforms and technology to engage customers through multiple channels and enhance their overall experience.
• Collaborate on accounts with patients seen by multiple specialties across geographies.

Qualifications

• Bachelor’s Degree
• 5+ years of experience in Pharma sales across relevant competencies
• Experience in New Product launches
• Account-based selling
• HCP and IDN engagement
• Cross-functional field team coordination
• Prior experience independently managing a sales territory
• Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
• Injectable experience preferred
• Familiarity with Familial Chylomicronemia Syndrome (FCS) community
• Established relationships with key opinion leaders (KOLs) and major accounts
• Ability to analyze market data and develop territory strategies
• Record of navigating complex accounts and aligning solutions with patient needs
• Strong clinical knowledge and commitment to addressing patient needs