Cardiometabolic Account Specialist (CAS) - South Brooklyn, NY

Role Summary

Cardiometabolic Account Specialist (CAS) – South Brooklyn, NY

Role focused on the launch of Ionis’s first wholly owned commercial product within the territory, with deep knowledge of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community. Responsible for driving performance and collaborating with cross-functional partners and external customers to support Ionis goals and help patients in need.

Responsibilities

• The CAS will understand the unique objectives and needs of each customer in their pursuit of improved patient outcomes, building and leveraging networks within the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals. Serve as a cross-functional teammate, collaborating with a diverse team while complying with Ionis Code of Ethics and Business Conduct.

Customer Engagement and Experience

• Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathway, and instill urgency to treat FCS
• Create positive prescribing experience through value-added resourcing and HCP/patient support materials and programs
• Participate in conferences and meetings to educate HCPs on FCS disease state and treatment

Market Knowledge

• Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and marketing strategy
• Understand local referral networks and patterns for FCS patients
• Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy

Account Planning

• Develop and execute customer-focused territory strategic account plans to maximize opportunities and satisfaction
• Build tactics by understanding brand requirements and anticipating needs of key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties treating FCS
• Adjust strategies to meet business goals in the region through strategic insight
• Develop strategic account plans with field and brand leadership to engage accounts appropriately

Training

• Participate in field meetings and training programs to understand brand messaging and FCS disease state
• Certify on approved label, compliance training, and policies
• Adhere to company mission, policies and procedures, including the Code of Ethics and Business Conduct

Teamwork

• Partner with cross-functional teammates to address customer needs and maintain high standards of patient experience
• Share learnings with other field team members and leadership
• Engage customers compliantly through multiple channels using available platforms and technology
• Collaborate on accounts with patients seen by multiple specialties across geographies

Qualifications

• Bachelor’s Degree
• 5+ years of experience in Pharma sales across relevant competencies
• Experience in New Product launches
• Account-based selling
• HCP and IDN engagement
• Cross-functional field team coordination
• Prior experience independently managing a sales territory
• Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
• Injectable experience preferred
• Familiarity with Familial Chylomicronemia Syndrome (FCS) community
• Established relationships with key opinion leaders (KOLs) and major accounts
• Ability to analyze market data and develop territory strategies
• Record of navigating complex accounts and aligning solutions with patient needs
• Strong clinical knowledge and commitment to addressing patient needs

Education

• None specified

Additional Requirements