Cardiometabolic Account Specialist (CAS) - Ridgewood, NJ

Role Summary

Cardiometabolic Account Specialist (CAS) – Ridgewood, NJ. Field-based role responsible for the launch of Ionis’s first wholly owned commercial product within the territory, with a deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community, including key customers and accounts treating cardiovascular and lipid-related diseases.

Responsibilities

• Understand the objectives and needs of each customer to pursue improved patient outcomes by building, maintaining, and leveraging networks in the local healthcare system to develop and execute effective business plans that meet customer and Ionis goals.
• Serve as a cross-functional teammate, collaborating with a diverse team while complying with Ionis Code of Ethics and Business Conduct.

Customer Engagement and Experience

• Educate HCPs and office staff to raise FCS disease state awareness, inform on diagnostic pathways, and instill urgency to treat FCS.
• Create positive prescribing experience through value-added resources and HCP/patient support materials and programs.
• Participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment.

Market Knowledge

• Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and marketing strategy.
• Understand local referral networks, including primary and secondary treaters, and referral patterns for FCS patients.
• Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy.

Account Planning

• Develop and execute customer-focused territory strategic account plans to maximize opportunities and customer satisfaction.
• Build insight-driven tactics by understanding brand requirements and anticipating needs of key customers including hospital and office-based Endocrinologists, Cardiologists, and other sub-specialties treating FCS.
• Adjust strategies to meet business goals in the region through territory strategic insight.
• Develop strategic account plans with field and brand leadership to engage accounts based on customer needs and brand objectives.

Training

• Participate in field meetings and training to understand brand messaging strategy, FCS disease state, and customer engagement tactics.
• Certify on approved label, compliance training, and applicable customer engagement policies.
• Adhere to the company's mission and policies, including the Ionis Code of Ethics and Business Conduct.

Teamwork

• Partner with cross-functional teammates to address customer needs, ensuring high standards of customer and patient experience in a compliant manner.
• Share learnings with other field team members and leadership.
• Engage customers compliantly through multiple channels using available platforms and technology.
• Partner on accounts with patients seen by multiple specialties across geographies.

Qualifications

• Bachelor’s Degree
• 5+ years of experience in pharma sales across: new product launches, account-based selling, HCP and IDN engagement, cross-functional field team coordination, and independently managing a sales territory
• Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
• Injectable experience preferred
• Familiarity with FCS community
• Established relationships with KOLs and major accounts
• Ability to analyze market data and develop territory strategies
• Track record of navigating complex accounts and aligning solutions with patient needs
• Strong clinical knowledge and commitment to addressing patient needs

The pay scale for this position is $140,000 to $160,000