Cardiometabolic Account Specialist (CAS) - Knoxville,TN

Role Summary

Cardiometabolic Account Specialist (CAS) – Knoxville, TN is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their territory. The role requires a deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community, including key customers and accounts treating cardiovascular and lipid-related diseases. The CAS will drive performance and collaborate with cross-functional partners and external customers to support Ionis goals and help patients in need.

Responsibilities

• Understand the objectives and needs of each customer and achieve improved patient outcomes by building, maintaining, and leveraging networks and relationships in the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals.
• Serve as a cross-functional teammate, building trust and collaborating with a diverse team of experts while operating with integrity and in compliance with the Ionis Code of Ethics and Business Conduct.
• Customer Engagement and Experience: Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathways, and instill an urgency to treat FCS; create positive prescribing experiences through value-added resources and materials; participate in conferences and meetings to educate HCPs on FCS disease state and treatment.
• Market Knowledge: Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and marketing strategy; understand local referral networks and identify potential HCPs treating FCS patients.
• Account Planning: Develop and execute customer-focused territory strategic account plans to maximize business opportunities and customer satisfaction; build tactics by understanding brand requirements and anticipating the needs of key customers including hospital and office-based Endocrinologists, Cardiologists, and other sub-specialists that treat FCS patients; adjust strategies to meet business goals; develop strategic account plans with field and brand leadership to engage accounts based on customer needs and brand objectives.
• Training: Participate in field meetings and training programs to understand brand messaging strategy, familial chylomicronemia syndrome disease state, and customer engagement tactics; certify on approved label and compliance training; adhere to company policies and the Code of Ethics.
• Teamwork: Partner with cross-functional teammates to address the unique needs of their customers and ensure the customer and patient experience is held to high standards in a compliant manner; share learnings with other field team members and leadership; engage customers across multiple channels compliantly; collaborate on accounts with patients seen by multiple specialties across geographies.

Qualifications

• Bachelor’s Degree
• 5+ years of experience in Pharma sales across the following competencies: New Product launches, Account-based selling, HCP and IDN engagement, cross-functional field team coordination, and independently managing a sales territory
• Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
• Injectable experience preferred
• Familiarity with Familial Chylomicronemia Syndrome (FCS) community
• Established relationships with key opinion leaders (KOLs) and major accounts
• Ability to analyze market data and develop territory strategies
• Record of navigating complex accounts and aligning solutions with patient needs
• Strong clinical knowledge and commitment to addressing patient needs