Cardiometabolic Account Specialist (CAS) - Hamptons, NY

Role Summary

Cardiometabolic Account Specialist (CAS) – Hamptons, NY. The CAS is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their respective territory, with deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community. The role involves driving performance and collaborating with cross-functional partners and external customers to support Ionis goals and help patients in need.

Location: Hamptons, NY

Responsibilities

• The CAS will understand the objectives and needs of each customer to pursue improved patient outcomes by building, maintaining, and leveraging networks in the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals.
• Serve as a cross-functional teammate, building trust and collaborating with a diverse team while complying with Ionis Code of Ethics and Business Conduct.

Customer Engagement and Experience

• Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathways, and instill urgency to treat FCS
• Create positive prescribing experience through value-added resourcing and HCP/patient support materials and programs
• Participate in conferences and scientific meetings to educate HCPs on FCS disease state and treatment

Market Knowledge

• Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and marketing strategy
• Understand local referral networks and patterns for FCS patients
• Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy

Account Planning

• Develop and execute customer-focused territory strategic account plans to maximize opportunities and satisfaction
• Understand brand requirements and anticipate needs of key customers including hospital and office-based Endocrinologists, Cardiologists and other FCS-treated sub-specialties
• Adjust strategies to meet business goals in the region via territory insights
• Develop strategic account plans with field and brand leadership to engage accounts based on customer needs and brand objectives

Training

• Participate in field meetings and training to understand brand messaging, FCS disease state, and customer engagement tactics
• Certify on approved label, compliance training, and applicable policies
• Adhere to company mission, policies, and the Ionis Code of Ethics and Business Conduct

Teamwork

• Partner with cross-functional teammates to address customer needs and ensure high standards in a compliant manner
• Share learnings with other field team members and leadership
• Engage customers compliantly through multiple channels using available platforms and technology
• Collaborate on accounts with patients seen by multiple specialties across geographies

Qualifications

• Bachelor’s Degree
• 5+ years of experience in Pharma sales across the following competencies: New Product launches; Account-based selling; HCP and IDN engagement; Cross-functional field team coordination; Prior experience independently managing a sales territory
• Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
• Injectable experience preferred
• Familiarity with Familial Chylomicronemia Syndrome (FCS) community
• Established relationships with key opinion leaders (KOLs) and major accounts
• Ability to analyze market data and develop territory strategies
• Track record of navigating complex accounts and aligning solutions with patient needs
• Strong clinical knowledge and commitment to addressing patient needs

Education

• None specified

Additional Requirements

• None specified