Cardiometabolic Account Specialist (CAS) - College Station, TX

Role Summary

The Cardiometabolic Account Specialist (CAS) is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their territory. The CAS will have a deep understanding of the healthcare market and the Familial Chylomicronemia Syndrome (FCS) community, including key customers and accounts treating cardiovascular and lipid-related diseases. The role focuses on driving performance and collaborating with cross-functional partners and external customers to support Ionis goals and help patients in need.

Responsibilities

• Customer Engagement and Experience
  • Educate HCPs and office staff to raise FCS disease state awareness, educate on diagnostic pathway, and instill an urgency to treat familial chylomicronemia syndrome (FCS).
  • Create positive prescribing experience through value added resourcing and HCP/patient support materials and programs.
  • Participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment.
• Market Knowledge
  • Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales and marketing strategy.
  • Understand local referral networks, including primary treaters, secondary treaters, and referral patterns for FCS patients.
  • Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy.
• Account Planning
  • Execute brand strategic plans by developing and executing customer-focused territory strategic account plans to maximize business opportunities and customer satisfaction.
  • Build insight-driven tactics by understanding brand requirements and anticipating the current and future needs of key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties that treat FCS patients.
  • Adjust strategies to meet business goals in the assigned region through territory strategic insight.
  • Develop strategic account plans in conjunction with field and brand leadership to appropriately engage accounts based on customer needs and brand strategic objectives.
• Training
  • Participate in field meetings and training programs to understand brand messaging strategy, familial chylomicronemia syndrome disease state, and customer engagement tactics.
  • Certify on approved label, compliance training, and all applicable customer engagement policies.
  • Learn and adhere to the company's mission and vision, policies and procedures, including the Ionis Code of Ethics and Business Conduct.
• Teamwork
  • Partner with cross-functional teammates to understand and address the unique needs of their customers, ensuring the customer and patient experience is held to the highest standards in a compliant manner.
  • Share learnings from customer engagement activities with other field team members and leadership (e.g., national/regional leads, marketing, field ops, analytics).
  • Leverage all available platforms and technology to compliantly engage customers through multiple channels and enhance their overall experience.
  • Partner on accounts with patients who are seen by multiple specialties in multiple geographies.

Qualifications

• Required: Bachelor's Degree
• Required: 5+ years of experience in Pharma sales across the following competencies: New Product launches; Account-based selling; HCP and IDN engagement; Cross-functional field team coordination; Prior experience independently managing a sales territory; Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients; Established relationships with key opinion leaders (KOLs) and major accounts; Ability to analyze market data and develop territory strategies; Record of navigating complex accounts and aligning solutions with patient needs; Strong clinical knowledge and commitment to addressing patient needs
• Preferred: Injectable experience
• Preferred: Familiarity with Familial Chylomicronemia Syndrome (FCS) community