Responsibilities:
- Successfully meet and exceed established sales budgets with accountability for territory results.
- Drive appropriate utilization of approved products with heart failure specialists, cardiology, nephrology, emergency medicine, nurse practitioners, HF clinic staff, and other health care professionals within assigned accounts.
- Apply understanding of heart failure and the marketplace to manage business opportunities and challenges.
- Provide field-based input to the Regional Sales Director and commercial/medical colleagues for strategic and tactical planning.
- Prepare, maintain, present, and implement strategic customer and institutional-specific territory plans.
- Execute marketing/sales initiatives to achieve business objectives for assigned accounts.
- Operate within defined budgets for territory expenses; manage resources to achieve territory objectives.
- Conduct speakers programs (except where prohibited).
- Lead delivery of outstanding customer experience, satisfaction, and retention.
- Establish understanding of account needs, stakeholders, and competitive situations.
- Utilize sales reports to identify territory potential and key HF stakeholders.
- Complete administrative responsibilities efficiently (healthcare compliance, expense reports, call reporting in Veeva CRM, and other assignments).
Qualifications/Required Expertise:
- Bachelorβs degree from an accredited 4-year college/university.
- Minimum 5 years healthcare sales experience (pharma specialty, hospital, medical device/diagnostics, or in-kind); cardiovascular category experience preferred.
- 1-year institutional sales experience preferred; IDN experience a plus.
- Track record of high achievement (top 30% ranking in 2 of last 5 years).
- Product launch experience; Medicare population experience a plus.
- Strong customer service approach; exemplary customer service.
- Strong written/verbal communication; polished meeting presenter.
- Large geography experience; overnight travel as needed within territory.
- Experience with HUB and specialty pharmacies.
- Medicare population experience with coverage determination facilitation OR extensive prior authorization experience.
- Proficient in Microsoft Office and CRM systems.
- Satisfactory driving record per company policy.