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Buying Channel Orchestration & Enablement Specialist

Vertex Pharmaceuticals
August 19, 2026
Remote friendly (Boston, MA)
United States
Market Access
Role Summary
- Support the business owner with enabling, managing, and optimizing buying channels and intake orchestration across the Source-to-Pay (S2P) lifecycle.
- Guide users to the right buying pathways, suppliers, and workflows through intuitive, policy-aligned channel design and orchestration tools (e.g., Coupa; intake/orchestration tools such as Zip, ORO).

Key Responsibilities
- Buying Channel Design & Enablement: Configure and continuously optimize procurement buying channels (catalogs, preferred suppliers, guided buying paths, request channels); align channels to category strategies, preferred supplier programs, and procurement policy; standardize buying experiences for usability, consistency, and compliance.
- Intake & Orchestration Management: Configure and manage intake/orchestration business rules; route intake requests with correct approvals/workflows/policy guardrails; refine routing logic and user journeys; partner with stakeholders to meet procurement objectives.
- Platform & Workflow Configuration: Translate business requirements into workflows/forms/routing/user experiences; partner with Digital/IT on technical updates while owning process design and business configuration; support testing/validation and readiness.
- User Experience & Adoption: Identify friction points; support training/documentation/change management; monitor adoption and outcomes; simplify complex processes.
- Compliance & Policy Alignment: Reinforce procurement policies (preferred suppliers, approved workflows, β€œNo PO, No Pay”); reduce maverick spend; partner with Governance/Category teams; enforce rules that improve compliance without unnecessary complexity.
- Performance & Continuous Improvement: Track metrics (adoption, cycle times, compliance, efficiency); recommend enhancements; partner with Analytics on reporting/dashboards.

Required Qualifications
- Bachelor’s degree.
- 4–6+ years in procurement, Procure-to-Pay (P2P), sourcing operations, buying channel enablement, or related roles.
- Experience with Coupa (catalogs, guided buying, supplier enablement).
- Experience with intake/orchestration tools such as Zip, ORO, or similar.
- Strong understanding of procurement processes and user-facing workflows.
- Translate business needs into system-enabled workflows (without owning technical build).
- Strong collaboration, communication, and stakeholder management.
- Detail-oriented execution in a cross-functional, process-driven environment.

Preferred Skills
- Experience in a COE, procurement transformation, or process excellence environment.
- Familiarity with guided buying, intake management, and procurement orchestration design.
- Experience supporting preferred supplier programs and buying channel strategies.
- Exposure to CLM/TPRM/P2P integration points across S2P.
- Experience in regulated environments.
- Experience supporting training, adoption, and change management.

Benefits (as stated)
- Competitive compensation; comprehensive medical/dental/vision; retirement savings; paid time off and company holidays; career development/learning; employee wellness support; collaborative mission-driven environment; hybrid work flexibility for eligible roles.