Business Systems Lead (Hybrid)

Role Summary

Business Systems Lead (Hybrid) responsible for analyzing business processes, eliciting and documenting requirements, and coordinating testing and delivery of system solutions within Clinical Development Operations. Provides technical leadership and ensures alignment between business and technology teams to enable process improvements.

Responsibilities

• Collaborate with business stakeholders across multiple units to understand processes, strategies, and requirements, identifying opportunities where technology can enable improvements.
• Build and maintain strong, trust-based relationships at all organizational levels and with external partners, ensuring clear communication and alignment between business and technology teams.
• Provide informed recommendations to stakeholders, offering technical guidance to achieve measurable process improvements.
• Ensure compliance with corporate and divisional policies, while assessing emerging business needs and evaluating technology solutions using best-practice methodologies.
• Partner with stakeholders to proactively identify and evaluate risks associated with business and technology decisions.
• Manage stakeholder expectations and promote understanding of AbbVie Technology‚Äôs capabilities and services.
• Advocate for business needs to drive high-quality outcomes and results.
• Work closely with Centers of Excellence and strategic managed services providers to ensure the effective development and delivery of solutions.

Qualifications

• Bachelor‚Äôs degree with 7 years of relevant experience, master‚Äôs degree with 6 years, or PhD with 2 years in business information systems or a closely related discipline.
• Proven leadership and analytical skills, including coordinating across functional and technical teams.
• Proven experience in the documentation, implementation, configuration, and operations of custom and purchased technology solutions.
• Excellent interpersonal skills and well-developed verbal and written communication skills.
• Must be able to effectively lead and facilitate meetings with business stakeholders and technical team members.
• Must be ‚Äúdeliverable focused‚Äù and detail oriented.
• Must exhibit strong teamwork skills.
• Must have a strong customer focus.
• Knowledge of the pharmaceutical industry and advanced expertise in Software Development Lifecycle (SDLC) methodologies strongly preferred.
• Experience with both Waterfall and Agile (SCRUM) methodologies.

Skills

• Business analysis
• Stakeholder management
• Technical leadership
• Requirements documentation
• SDLC proficiency
• Agile and Waterfall methodologies

Education

• As listed in Qualifications above.

Additional Requirements

• Travel: Not specified
• Physical demands: Not specified