Associate Manager, Strategic Business Operations
AbbVie
June 25, 2026
Remote friendly (North Chicago, IL)
United States
$84,500 - $162,000 USD yearly
Operations
Purpose:
The SBO Contracting Team provides procurement, contracting, and vendor management support across Clinical Sciences. This role executes advanced/complex contract categories, provides SAP/SRM and process troubleshooting expertise, and supports onboarding, continuous improvement, and invoice/PO management.
Role Responsibilities:
- Manage advanced contracting categories: training, consulting, CRO, CDA, collaboration, membership/sponsorship; oversee process-specific ownership (per matrix).
- Lead troubleshooting and resolution for SAP/SRM, shopping carts, invoice upload/resolution, vendor master data, and DSP requests.
- Alternate bi-weekly invoice management: address payment issues and coordinate DSP requests/reviews.
- Fulfill PO/agreement documentation requests from business owners.
- Support onboarding/training for advanced contract types and exception scenarios; guide best practices for process documentation.
- Advise on templates, centralized recordkeeping (SET/ADCT forms, contract templates), and process improvement.
Qualifications:
- Bachelor’s Degree required; science/business preferred.
- Minimum 3 years’ relevant experience in business strategy and operational support.
- Advanced knowledge of Conga, iHub, and dashboard/reporting tools (plus).
- Strong process troubleshooting/escalation skills.
- Excellent training and onboarding capabilities; attention to detail and quality/compliance understanding.
- Proficiency in Microsoft Excel, PowerPoint, Word, and SRM/SAP.
- Strong written and verbal communication; ability to manage internal/external relationships.
- Goal oriented; works with minimal supervision; manages multiple tasks; excellent organizational skills.
Benefits (if applicable):
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, 401(k), and eligibility for short-term incentive programs.
The SBO Contracting Team provides procurement, contracting, and vendor management support across Clinical Sciences. This role executes advanced/complex contract categories, provides SAP/SRM and process troubleshooting expertise, and supports onboarding, continuous improvement, and invoice/PO management.
Role Responsibilities:
- Manage advanced contracting categories: training, consulting, CRO, CDA, collaboration, membership/sponsorship; oversee process-specific ownership (per matrix).
- Lead troubleshooting and resolution for SAP/SRM, shopping carts, invoice upload/resolution, vendor master data, and DSP requests.
- Alternate bi-weekly invoice management: address payment issues and coordinate DSP requests/reviews.
- Fulfill PO/agreement documentation requests from business owners.
- Support onboarding/training for advanced contract types and exception scenarios; guide best practices for process documentation.
- Advise on templates, centralized recordkeeping (SET/ADCT forms, contract templates), and process improvement.
Qualifications:
- Bachelor’s Degree required; science/business preferred.
- Minimum 3 years’ relevant experience in business strategy and operational support.
- Advanced knowledge of Conga, iHub, and dashboard/reporting tools (plus).
- Strong process troubleshooting/escalation skills.
- Excellent training and onboarding capabilities; attention to detail and quality/compliance understanding.
- Proficiency in Microsoft Excel, PowerPoint, Word, and SRM/SAP.
- Strong written and verbal communication; ability to manage internal/external relationships.
- Goal oriented; works with minimal supervision; manages multiple tasks; excellent organizational skills.
Benefits (if applicable):
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, 401(k), and eligibility for short-term incentive programs.