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Associate Director, Patient Support Program Strategy, US Oncology, Marketing

Merck
September 22, 2026
Full-time
Remote
Worldwide
Market Access
Role: Associate Director, Patient Support Program Strategy, leading the development and execution of strategies for patient support and access for an individualized mRNA-based neoantigen therapy in early-stage melanoma. Responsibilities include designing patient support services, enrollment and consent workflows, affordability solutions, and vendor management; establishing governance frameworks; and ensuring seamless program integration across reimbursement, patient navigation, and support services. The role involves partnering with internal teams and external vendors to optimize program performance, compliance, and patient experience, leveraging analytics for continuous improvement. Qualifications: Bachelor's degree required; MBA preferred. Minimum of 5 years’ experience in pharma, biotech, or healthcare, with expertise in patient access, reimbursement support, hub strategy, and affordability programs. Deep understanding of oncology patient journeys, reimbursement pathways, specialty distribution, and advanced therapy ecosystems is essential. Skills in strategic planning, stakeholder management, and operational execution are necessary. High-value specifics include experience supporting advanced therapies such as cell or gene therapies, familiarity with payer dynamics, benefits investigation, prior authorization, and complex data strategies. Work setup: remote with flexible arrangements; no travel specified.