Associate Director, Patient Access and Reimbursement
Mirum Pharmaceuticals, Inc.
August 11, 2026
Remote friendly (United States)
United States
Market Access
Position Summary
- The Associate Director, Patient Access and Reimbursement provides customized reimbursement and market access support for Mirum FDA-approved products through the Mirum Access Plus (MAP) program, including reimbursement education for timely patient access.
Responsibilities
- Partner with stakeholders on account/territory strategy to maximize knowledge of payor policy and MAP processes.
- Serve as subject matter expert on reimbursement/access for cholestatic liver disease therapies (payer policies, prior authorizations, denials, appeals, peer-to-peer, and related education).
- Analyze and share insights on reimbursement/access experience.
- Provide targeted education to HCP office staff on MAP and access processes.
- Deliver patient-specific, payer-policy education to support prior authorizations and appeals for MAP consented, on-label patients.
- Collaborate on case management and HCP education needs.
- Troubleshoot HCP access issues; collect feedback and offer operational solutions.
- Conduct access business reviews with higher-volume accounts; track account and national trends.
- Attend weekly regional meetings; share access trends and related activities.
- Support improvement/training of MAP Patient Navigators (call calibration feedback and training).
- Develop compliant, customer-centric reimbursement educational materials.
- Mastery of data used in cases; comply with laws, regulations, and Mirum policies.
Qualifications/Requirements
- Bachelor’s degree in business, science, or related field.
- 8 years pharmaceutical/biotech experience.
- 4+ years specialty products in orphan/rare disease space (required).
- 3+ years strongly preferred in field reimbursement, patient access/support, payer account management, or market access strategy/operations.
- Strong payer landscape, payer accounts, and market access experience.
- Ability to travel up to 50%.
- Live in the Midwest.
Skills
- Strong problem-solving and clear written/oral communication.
- Proficiency in Excel and PowerPoint.
- Ability to organize/prioritize, multi-task, and collaborate cross-functionally; influence without authority.
- The Associate Director, Patient Access and Reimbursement provides customized reimbursement and market access support for Mirum FDA-approved products through the Mirum Access Plus (MAP) program, including reimbursement education for timely patient access.
Responsibilities
- Partner with stakeholders on account/territory strategy to maximize knowledge of payor policy and MAP processes.
- Serve as subject matter expert on reimbursement/access for cholestatic liver disease therapies (payer policies, prior authorizations, denials, appeals, peer-to-peer, and related education).
- Analyze and share insights on reimbursement/access experience.
- Provide targeted education to HCP office staff on MAP and access processes.
- Deliver patient-specific, payer-policy education to support prior authorizations and appeals for MAP consented, on-label patients.
- Collaborate on case management and HCP education needs.
- Troubleshoot HCP access issues; collect feedback and offer operational solutions.
- Conduct access business reviews with higher-volume accounts; track account and national trends.
- Attend weekly regional meetings; share access trends and related activities.
- Support improvement/training of MAP Patient Navigators (call calibration feedback and training).
- Develop compliant, customer-centric reimbursement educational materials.
- Mastery of data used in cases; comply with laws, regulations, and Mirum policies.
Qualifications/Requirements
- Bachelor’s degree in business, science, or related field.
- 8 years pharmaceutical/biotech experience.
- 4+ years specialty products in orphan/rare disease space (required).
- 3+ years strongly preferred in field reimbursement, patient access/support, payer account management, or market access strategy/operations.
- Strong payer landscape, payer accounts, and market access experience.
- Ability to travel up to 50%.
- Live in the Midwest.
Skills
- Strong problem-solving and clear written/oral communication.
- Proficiency in Excel and PowerPoint.
- Ability to organize/prioritize, multi-task, and collaborate cross-functionally; influence without authority.