Associate Director of Affordability - COE - PB
Sanofi
August 21, 2026
On-site
Cambridge, MA
$148,500 - $214,500 USD yearly
Market Access
Main Responsibilities
- Build and operationalize best-in-class financial assistance program(s) for patients.
- Identify opportunities to streamline processes, leverage technology, and champion continuous improvement.
- Provide direction and guidance to copay vendor(s) on day-to-day program operations.
- Manage patient case escalations.
- Identify and provide analysis and performance review of programs.
- Plan, develop, and coordinate Quarterly Business Reviews (QBRs).
- Present program performance to internal teams (PSS and Brands).
- Operate as the subject matter expert for patient services affordability programs.
- Collaborate across PSS and cross-functional partners to maintain alignment of Patient Services objectives.
- Understand the impact of industry policy changes or service offerings that impact financial support programs.
- Serve as an active leader on the Patient Services leadership team as the patient experience model is built.
- Be a leader for change.
Basic Qualifications
- BA/BS degree in Business Administration, Healthcare, Healthcare Management, Public Health, Life Sciences, or a related field (required).
- 7+ years experience in affordability program management, patient support services, case management, or related experience in the pharmaceutical/healthcare industry.
- Experience in patient support services, healthcare management, call centers, or a related area within the pharmaceutical industry.
- Ability to travel up to 25% of the time.
Preferred Qualifications
- Experience in patient program consolidations and/or conversions.
- Strong understanding of market dynamics, policy implications, and best practices in patient affordability and access.
- Advanced degree (MBA, MFin) preferred.
- Excellent communication/interpersonal skills; build and maintain relationships with vendors and internal stakeholders.
- Experience collaborating in cross-functional roles and leadership.
- Strong problem-solving and analytical skills; identify trends and implement improvements.
- Strong organizational skills; adapt to change in a fast-paced environment.
- Build and operationalize best-in-class financial assistance program(s) for patients.
- Identify opportunities to streamline processes, leverage technology, and champion continuous improvement.
- Provide direction and guidance to copay vendor(s) on day-to-day program operations.
- Manage patient case escalations.
- Identify and provide analysis and performance review of programs.
- Plan, develop, and coordinate Quarterly Business Reviews (QBRs).
- Present program performance to internal teams (PSS and Brands).
- Operate as the subject matter expert for patient services affordability programs.
- Collaborate across PSS and cross-functional partners to maintain alignment of Patient Services objectives.
- Understand the impact of industry policy changes or service offerings that impact financial support programs.
- Serve as an active leader on the Patient Services leadership team as the patient experience model is built.
- Be a leader for change.
Basic Qualifications
- BA/BS degree in Business Administration, Healthcare, Healthcare Management, Public Health, Life Sciences, or a related field (required).
- 7+ years experience in affordability program management, patient support services, case management, or related experience in the pharmaceutical/healthcare industry.
- Experience in patient support services, healthcare management, call centers, or a related area within the pharmaceutical industry.
- Ability to travel up to 25% of the time.
Preferred Qualifications
- Experience in patient program consolidations and/or conversions.
- Strong understanding of market dynamics, policy implications, and best practices in patient affordability and access.
- Advanced degree (MBA, MFin) preferred.
- Excellent communication/interpersonal skills; build and maintain relationships with vendors and internal stakeholders.
- Experience collaborating in cross-functional roles and leadership.
- Strong problem-solving and analytical skills; identify trends and implement improvements.
- Strong organizational skills; adapt to change in a fast-paced environment.