Role Summary
This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Associate Director, Neuroscience Priority Accounts, will shape the success of the Neuroscience Multiple Sclerosis portfolio within key health systems and priority accounts by leading strategic initiatives, building tailored account plans, and ensuring product access for patients. You will work with cross-functional teams to bring innovative solutions to healthcare environments, leveraging expertise in institutional selling and health system dynamics to optimize outcomes for patients and providers.
Responsibilities
- Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
- Build strong, collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
- Design and execute strategic key-account plans that deliver meaningful outcomes for identified accounts.
- Significant customer-facing time, creating and executing short term and long-term KOL engagement plans.
- Identifies evidence gaps across product and disease education through appropriate thought leader discussions
- Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
- Apply deep understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
- Collaborate with local partners to create tailored, institution-specific plans that reflect market forces and customer priorities.
- Lead cross-functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
- Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.
Qualifications
- Required: Bachelor’s degree from a 4-year college or university.
- Required: 8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from other complex sales environments are welcome, especially where strong field leadership and customer engagement are central to success.
- Required: 2+ years’ experience in project management and translation of strategy into execution.
- Required: 3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
- Required: Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
- Required: Demonstrated deep customer and cross-functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
- Required: Robust business background, with a strong ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
- Required: Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
- Preferred: Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
- Preferred: Background in at least two cross-functional areas, such as Marketing, Medical, Market Access & Reimbursement, or Sales Leadership – demonstrating versatility and strategic insight.
Education
- Bachelor’s degree from an accredited 4-year college or university.
Additional Requirements
- Driving is an Essential Function of this Role: you must have a fully valid and unrestricted driver’s license. The company provides reasonable accommodations for medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
- COVID-19 Vaccine Policy (customer-facing roles only): Vaccination may be required to satisfy customer credentialing guidelines; reasonable accommodations are considered as required by law.
- For Field Roles with a Dedicated Training Period: Successful completion of initial training, including home study, with limited daily/weekly hour requirements.