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Associate Director, Neuroscience Priority Accounts – New York

Novartis
Remote friendly (Jersey City, NJ)
United States
$160,300 - $297,700 USD yearly
Sales

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Associate Director, Neuroscience Priority Accounts will shape the success of the Neuroscience Multiple Sclerosis portfolio within key health systems and priority accounts, leading strategic initiatives, building tailored account business plans, and ensuring product access for patients. You will leverage institutional selling expertise and healthcare ecosystem knowledge to uncover opportunities and optimize outcomes for patients and providers.

Responsibilities

  • Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
  • Build strong, collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
  • Design and execute strategic key-account plans that deliver meaningful outcomes for identified accounts.
  • Significant customer-facing time, creating and executing short term and long-term KOL engagement plans.
  • Identify evidence gaps across product and disease education through appropriate thought leader discussions.
  • Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
  • Apply deep understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
  • Collaborate with local partners to create tailored, institution-specific plans that reflect market forces and customer priorities.
  • Lead cross-functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
  • Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.

Qualifications

  • Required: Bachelor‚Äôs degree from a 4-year college or university.
  • Required: 8+ years‚Äô experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Experience in other complex sales environments is welcome if strong field leadership and customer engagement are central to success.
  • Required: 2+ years‚Äô experience in project management and translation of strategy into execution.
  • Required: 3+ years‚Äô experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
  • Required: Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
  • Required: Demonstrated deep customer and cross-functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
  • Required: Robust business background, with the ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
  • Required: Candidate must reside within the territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography with the ability to drive and/or fly within the territory. Must have a valid driver‚Äôs license.
  • Preferred: Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
  • Preferred: Background in at least two cross-functional areas (e.g., Marketing, Medical, Market Access & Reimbursement, Sales Leadership) demonstrating versatility and strategic insight.

Additional Requirements

  • Driving is an essential function of this role; must have a fully valid and unrestricted driver‚Äôs license.
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