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Associate Director, Neuroscience Priority Accounts – California

Novartis
Remote friendly (San Jose, CA)
United States
$160,300 - $297,700 USD yearly
Sales

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Associate Director, Neuroscience Priority Accounts, will shape the success of our Neuroscience Multiple Sclerosis portfolio within key health systems and priority accounts. The role requires leading strategic initiatives, building tailored account business plans, and ensuring seamless product access for patients, while collaborating with cross-functional teams to deliver innovative solutions in sophisticated healthcare environments.

Responsibilities

  • Champion institutional advocacy to support formulary adoption and appropriate use of approved neuroscience products.
  • Build strong, collaborative relationships with leaders across priority accounts and affiliated health systems.
  • Design and execute strategic key-account plans that deliver meaningful outcomes for identified accounts.
  • Allocate significant customer-facing time to create and execute short-term and long-term KOL engagement plans.
  • Identify evidence gaps across product and disease education through thought leader discussions.
  • Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
  • Apply understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
  • Collaborate with local partners to create tailored, institution-specific plans reflecting market forces and customer priorities.
  • Lead cross-functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
  • Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.

Qualifications

  • Required: Bachelor‚Äôs degree from a 4-year college or university.
  • Required: 8+ years‚Äô experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments welcomed if relevant to field leadership and customer engagement.
  • Required: 2+ years‚Äô experience in project management and translating strategy into execution.
  • Required: 3+ years‚Äô experience managing complex accounts (e.g., large academic centers and hospitals) with proven strategic account management success.
  • Required: Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
  • Required: Demonstrated deep customer and cross-functional knowledge, healthcare ecosystem thinking, strong business acumen, and technology/digital engagement proficiency.
  • Required: Robust ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
  • Required: Residence within the territory or within a reasonable daily commuting distance of 100 miles from the territory border; ability to travel 60-80% over a broad geography; valid driver‚Äôs license.
  • Preferred: Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
  • Preferred: Background in two or more cross-functional areas such as Marketing, Medical, Market Access & Reimbursement, or Sales Leadership.

Education

  • Bachelor‚Äôs degree required from a 4-year college or university.

Additional Requirements

  • Driving is an essential function of the role; a valid and unrestricted driver‚Äôs license is required.
  • Travel requirements as described above; accommodations available as needed to perform essential functions without eliminating driving.
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