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Associate Director, Neuroscience Priority Accounts – California

Novartis
Remote friendly (San Diego, CA)
United States
$160,300 - $297,700 USD yearly
Sales

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Associate Director, Neuroscience Priority Accounts will lead strategic initiatives to drive impact for the Neuroscience Multiple Sclerosis portfolio within health systems and priority accounts, building partnerships and ensuring product access for patients. The role involves cross-functional collaboration, account planning, and leveraging institutional selling and health system dynamics to optimize outcomes for patients and providers.

Responsibilities

  • Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
  • Build strong, collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
  • Design and execute strategic key-account plans that deliver meaningful outcomes for identified accounts.
  • Engage frequently with customers, creating and executing short-term and long-term KOL engagement plans.
  • Identify evidence gaps across product and disease education through appropriate thought leader discussions.
  • Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
  • Apply understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
  • Collaborate with local partners to create tailored, institution-specific plans reflecting market forces and customer priorities.
  • Lead cross-functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
  • Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.

Qualifications

  • Required: Bachelor‚Äôs degree from a 4-year college or university.
  • Required: 8+ years‚Äô experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Experience in other complex sales environments is welcome if leadership and customer engagement are strong.
  • Required: 2+ years‚Äô experience in project management and translating strategy into execution.
  • Required: 3+ years‚Äô experience managing complex accounts, including large academic centers and hospitals, with proven strategic account management success.
  • Required: Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
  • Required: Demonstrated deep customer and cross-functional knowledge, healthcare ecosystem thinking, strong business acumen, and technology/digital engagement proficiency.
  • Required: Ability to collaborate cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organizational goals.
  • Required: Residence within the territory or within ~100 miles of the territory border; ability to travel 60-80% over a broad geography; valid driver‚Äôs license.
  • Desirable: Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
  • Desirable: Background in at least two cross-functional areas (e.g., Marketing, Medical, Market Access & Reimbursement, Sales Leadership) demonstrating versatility and strategic insight.

Additional Requirements

  • Driving is an Essential Function of this Role; must have a fully valid and unrestricted driver‚Äôs license.
  • Ability to travel 60-80% over a broad geography; commute within territory is expected.
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