Associate Director, Market Insights, Gastroenterology

Role Summary

The Associate Director, Gastroenterology Market Insights, leads market research initiatives to support SKYRIZI and RINVOQ in Crohn’s disease and Ulcerative Colitis. This strategic role serves as a trusted advisor to brand leadership, translating customer insights into actionable marketing strategy. The role partners with the analytics team to tell a cohesive story about brand performance and identifies opportunities to accelerate growth. It also manages and develops a small team, coaching direct reports.

Responsibilities

• Act as marketing research lead for designated therapeutic area. Become a trusted advisor to therapeutic area leadership, guiding commercial brand strategy and advising tactical initiatives based on superior customer insights.
• Manage, coach, and develop direct reports, providing feedback, professional development, and fostering a high-performing research team.
• Create, maintain and ensure timely execution of the marketing research plans for the designated therapeutic area, driving alignment with brand strategy and adapting to evolving business needs.
• Possess an expert understanding of custom research methodologies. Is highly proficient at supplier and stakeholder management, and lead custom research programs to deliver compelling strategic and tactical insight.
• Lead the Insight discovery process to uncover and define motivating insights across the customer base.
• Partner with the analytics team to integrate secondary data and build a clear, unified story about brand and business performance.
• Collaborate with and influence the brand team and agency to drive greater business outcomes.
• Inform the brand planning process based on a deep understanding of all stages of the patient journey, as well as stakeholder influences throughout the journey. Clarify moments of meaning and highlight opportunities to enhance the patient experience. Develop plans to prioritize and address insights gaps.
• Participate actively in the creative development process, informing the creative brief and creative concept development and assessment by representing the voice of the targeted customer.
• Maintain organizational knowledge on all insights and performance data generated relative to the therapeutic area supported; including market and competitive trends, health care environmental influences and investment performance against various channels.
• Possess a strong understanding of industry secondary data and syndicated sources and their strengths and weaknesses. Expert at integrating data from multiple data sources to measure market and product performance.
• Possess a curiosity and openness to new insight methodologies and a drive to expand the toolkit to better serve the business.
• Interact with a cross functional team to develop and convey to commercial teams a holistic perspective relative to commercial influences.
• Ensure all marketing research activities are conducted in accordance with financial and ethical compliance guidelines.

Qualifications

• BA or BS degree required, MBA or MA preferred.
• 10+ years relevant marketing research or marketing consulting experience.
• Excellent strategic thinking capabilities and equally excellent tactical execution skills.
• Analytical reasoning abilities, intellectual curiosity, strong business acumen, and creativity in problem solving.
• Ability to interact effectively with/present to (verbal and in writing) all levels of the organization, from Product Managers to Senior Executives.
• Expert knowledge of custom research methodologies
• Proven experience as an integral member of a high performing work team.
• Direct people management or team leadership experience preferred