Role Summary
Associate Director (AD) of Kidney Field Training & Development to join the North America Commercial Field Training organization. Will partner with cross-functional Kidney BU leaders to design, deliver, and evolve learning solutions that build scientific fluency, confident messaging, and customer engagement excellence across field teams.
Responsibilities
- Design, implement, and manage comprehensive training programs for the Kidney BU Field teams focused on unbranded education, product launch readiness, product launch and continuous upskilling
- Lead onboarding, POA, and launch readiness training that builds both scientific knowledge and commercial competencies aligned to the Vertex field model
- Partner cross-functionally with Marketing, Medical Affairs, Market Access, and Compliance to ensure alignment, accuracy, and relevance of training content and delivery
- Develop content and workshops that drive confident articulation of disease state, therapeutic rationale, and engagement model in compliant ways
- Collaborate with external vendors to manage instructional design, content development, and logistics for major training initiatives
- Serve as a strategic thought partner to BU and field leadership, providing insight into field learning needs, knowledge gaps, and performance trends
- Manage the training development process including vendor selection, contracts, budget, and timelines
- Leverage adult learning principles to deliver innovative, engaging learning experiences across modalities (live, virtual, digital, peer-led)
- Develop metrics, dashboards, and evaluation tools to measure training impact and reinforce field readiness and confidence
- Ensure all training content and delivery adhere to Vertex standards and are compliant with legal, regulatory, and medical guidance
- Contribute to the design and delivery of leadership development and competency-based programs for Kidney field leaders
- Continuously identify and implement new approaches to enhance the effectiveness, scalability, and learner experience of training programs
- Perform other duties as needed
Qualifications
- Required: Bachelor’s degree; Master’s or MBA preferred
- Required: 5+ years of pharmaceutical/biotech experience, including 3+ years in commercial training, field leadership, or learning & development roles
- Preferred: Experience in rare disease, nephrology, or immunology
- Required: Proven success designing and facilitating training programs for field sales and leadership audiences in a pre-launch or launch environment
- Required: Demonstrated ability to develop both scientific and skills-based content that drives field engagement and performance
- Required: Strong collaboration and influence skills, with experience partnering across Marketing, Medical, Market Access, and Compliance functions
- Required: Exceptional written, verbal, and presentation communication skills
- Required: Skilled project manager, capable of managing multiple complex initiatives simultaneously while maintaining attention to detail
- Required: Strong business acumen with experience in vendor management, budgeting, and contract oversight
- Required: Proven ability to motivate and engage adult learners through facilitation and coaching excellence
- Required: Proficiency in Microsoft Office, LMS platforms, and digital learning tools
- Required: Ability to work independently and collaboratively in a fast-paced, evolving launch environment
Skills
- Executive-level communication and presentation
- Collaboration across Marketing, Medical, Market Access, and Compliance
- Instructional design and content development
- Vendor management, budgeting, and contracts
- Adult learning principles and diverse delivery modalities
- Learning analytics and measurement
- Project management and prioritization
Education
- Bachelor’s degree; Master’s or MBA preferred
Additional Requirements
- Domestic travel as needed