Associate Director, Global Offices & Workplace Experience

Role Summary

Associate Director, Global Offices & Workplace Experience will assist in strategic planning and operational execution for global workplace environments, including office and facility operations, workplace strategy, capital projects, and EH&S programs across the organization. The role aims to integrate culture, technology, and sustainability into spaces while ensuring compliance, safety, and operational efficiency.

Responsibilities

• Assist in developing and implementing global workplace strategies aligned with company growth, culture, and operational needs.
• Assist with space planning, office expansions, relocations, and decommissions across domestic and international sites.
• Assist with vendor relationships, contract negotiations, and service delivery for facilities operations.
• Serve as lead project manager for major renovations, new builds, and office/lab decommissions.
• In partnership with Senior Leadership, collaborate with brokers, landlords, architects, and contractors to define and deliver project requirements
• Ensure projects are delivered on time, within budget, and aligned with brand and workplace standards.
• Oversee EH&S programs, including ergonomics, incident investigations, and regulatory compliance.
• Assist with the maintenance of and evolution of company-wide safety protocols, including IIPP and pandemic-related procedures.
• Partner with HR on Workers Compensation and Return-to-Work strategies.
• Champion initiatives that reflect company culture and brand in physical spaces.
• Drive innovation in workplace systems, digital tools, and automation.
• Ensure exceptional service delivery and employee experience across all office locations.
• Manage and mentor global office manager roles.
• Assist with developing and managing the operating and capital budgets with a focus on cost efficiency and value.

Qualifications

• Bachelor‚Äôs degree in a related field or equivalent experience.
• Minimum 10 years of progressive experience in facilities, EH&S, and workplace operations, with at least 5 years in a leadership role.
• Experience in biotech or pharmaceutical industry preferred.
• Strong knowledge of building systems (HVAC, electrical, plumbing), office equipment, and workplace technologies.
• Skilled in vendor management, contract negotiation, and project delivery.
• Proficient in MS Office and workplace management tools.
• US DOT Hazmat training preferred.
• Physical Requirements: Ability to travel domestically & internationally as needed; must be able to lift up to 15 pounds and perform standard office and site inspection duties.

Skills

• Project management
• Facilities management
• Vendor management & contract negotiations
• Workplace technology and digital tooling
• EH&S program oversight

Education

• Bachelor‚Äôs degree in a related field or equivalent experience.

Additional Requirements

• Ability to travel domestically & internationally as needed.
• Physical capacity to lift up to 20 pounds; standard office/site inspection duties.