Associate Director, Field Training and Development

Role Summary

The Associate Director, Field Training and Development position is responsible for designing and executing high-impact training programs that elevate field force effectiveness and support professional growth. This role involves development, operational planning, implementation of the full annual training program, primary facilitation of all training programs—live and virtual, new team onboarding and certifications, pull through of learning programs/selling models, and skills training for field leadership. Success in this role requires close collaboration with Sales Leadership, Marketing, Commercial Strategy and Operations, Medical, Legal, and Regulatory. The ideal candidate brings a hands-on approach to building, refining, and sustaining learning programs and resources.

Responsibilities

• Build sales training program and manage all aspects of initial sales training, including but not limited to program agendas and objectives, at-home study plans, virtual or live-classroom training, and providing trainee evaluations post program to leadership
• Lead and execute virtual and live training sessions for field-based teams, during all onboarding and lifecycle management phases, including launch. This will include the ability to lead “Train-The-Trainer” workshops ahead of national meetings and POAs, running workshops during those meetings, and leading onboarding and training programs for new hires Implement an onboarding plan for sales team members that covers disease state education, product training, and selling skills
• Design selling model to include training principles and business objectives for comprehensive customer engagement to drive performance
• Conduct field rides to provide real-time training, identify best practices, and capture training gaps
• Strengthen front-line leadership coaching effectiveness
• Partner with Sales Leadership and Marketing to define training goals that translate strategy into effective field execution
• Continuously enhance training programs to support onboarding, development, and long-term performance
• Identify knowledge and skill gaps; create competency-based learning solutions to close those gaps
• Evaluate training effectiveness; evolve programs to sustain and elevate field capabilities
• Oversee training logistics, communications, and content updates
• Track and maintain all records related to completed modules, assessments, and certifications
• Manage field training communications, including FAQs and ongoing updates, to ensure alignment and clarity across the commercial team
• Ensure alignment and message consistency across Sales, Marketing, and Market Access
• Drive the Promotional Review Committee (PRC) process with Legal, Regulatory, and Medical standards process for training deliverables, ensuring accuracy, compliance, and on-time progression through review and approval
• Manage external vendors to create and deliver impactful, compliant training content
• Manage Learning Management System (LMS) usage and performance tracking

Skills

• Self-starter with the ability to flex and handle ambiguity in a dynamic, fast-paced environment
• Proven facilitation and presentation skills with the ability to engage and motivate diverse field audiences
• Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course quickly
• Ability to manage external vendors and evaluate proposals to maximize spend, quality of work, and timelines
• Commitment to compliance and understanding of Promotional Review Committee (PRC) processes
• Ability to capture feedback, identify training gaps, and continuously improve resources and programs
• Advanced knowledge of Microsoft Office tools including PowerPoint and Word

Education

• Required: Bachelor's degree
• Preferred: Education, Business, Life Sciences, or related field

Additional Requirements

• Ability to travel up to 30% with periods of 70% travel required for launch phases and national/regional meetings