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Associate Director Field Effectiveness (Rare Disease)

Amgen
Full-time
Remote friendly (Chicago, IL)
United States
Sales

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Role Summary

Associate Director, Field Effectiveness (Rare Disease) – This is a Hybrid role, onsite in Deerfield 2-3 days a week.

Responsibilities

  • Liaison for all Field Excellence capabilities, ensuring seamless integration and alignment of field effectiveness initiatives
  • Be the strategic advisor to sales leadership (NSDs and Regional Directors) ensuring connectivity of sales force strategy & execution across cross field excellence initiatives (incentive compensation, field operations, field systems and capabilities, etc.) and broader CD&A (field reporting, field alerts and suggestions, etc.)
  • Lead/co-lead special initiatives and projects (e.g. Sales Force size & structure, launch readiness, Pilot test and learns, etc.)
  • Assist the Director in the development and execution of field effectiveness strategy and programs across the portfolio, with specific focus on your business unit. Implement tactical plans that enhance field force productivity and efficiency
  • Work closely with US Analytics, Reporting and other key stakeholders to develop robust sales force metrics and dashboard systems; Regularly assess field performance metrics and industry trends to proactively identify and address areas for improvement. Recommend solutions that align with the business unit’s strategic objectives
  • Facilitate coordinating execution and pull-through of field force projects – customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc.
  • Lead, mentor, and develop a diverse team of managers and senior managers, focusing on building a culture of high performance, innovation, and accountability. Establish clear performance metrics and development paths for all team members, encouraging continuous professional growth and alignment with business goals
  • Work closely with the broader Commercial Data & Analytics (CD&A) team and other cross-functional teams to ensure integrated and effective execution of field strategies; Assess sales force insights and analytics needs and collaborate with US Analytics to prioritize and/or use existing resources within Field Effectiveness to conduct adhoc analytics
  • Monitor industry trends and marketplace to stay ahead of competition, enhancing and evolving capabilities to adapt to changing business needs

Qualifications

  • Basic Qualifications:
    • Doctorate degree and 3 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
    • Or Master’s degree and 5 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
    • Or Bachelor’s degree and 7 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
    • Or Associate’s degree and 12 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
    • Or High school diploma / GED and 14 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
  • Preferred Qualifications:
    • Strategic Thinking: Ability to think creatively and with innovation to drive influence with sales leadership
    • Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
    • Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes
    • Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives
    • Communication: Ability to clearly communicate the vision, goals, and progress of initiatives to stakeholders at all levels of the organization
    • Team Leadership: Experience in building and developing high-performing teams; leading large initiatives across a matrix team

Skills

  • Strategic thinking and influence
  • Analytical mindset with strong data interpretation
  • Cross-functional collaboration
  • Program and project management
  • Effective communication at all organizational levels
  • People leadership and development

Education

  • As listed in Basic Qualifications