Associate Director, Field Access Manager - Central
Merck
August 24, 2026
Remote friendly (St Louis, MO)
United States
Market Access
Associate Director, Field Access Management
Key Responsibilities
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute the field access strategy and oversee team success.
- Understand regional payor and Medicaid coverage; provide market access education via approved materials.
- Maintain standard operating procedures (SOPs) for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate therapy access.
- Provide proactive field-based access education by identifying and addressing access issues and sharing successes.
- Educate and communicate technical knowledge of patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings with sales, market access, and marketing to align on access landscape, issues, and strategy.
Minimum Requirements
- Bachelor’s degree; 5+ years in pharmaceutical/biotech.
- Minimum 3 years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of Medicare Part B, Medicaid, and commercial insurance and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA.
- Excellent interpersonal/communication skills; ability to engage/influence stakeholders.
- Competent understanding of hub and patient support activities.
- Ability to manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.
Required Skills
Customer-focused; data analysis; people leadership; stakeholder management; strategic thinking.
Benefits
- Eligible for annual bonus and long-term incentive (if applicable). Comprehensive medical/dental/vision and other benefits; retirement (401(k)); paid holidays and vacation; compassionate and sick days.
Application
- Apply via https://jobs.merck.com/us/en (deadline stated on posting).
Key Responsibilities
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute the field access strategy and oversee team success.
- Understand regional payor and Medicaid coverage; provide market access education via approved materials.
- Maintain standard operating procedures (SOPs) for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate therapy access.
- Provide proactive field-based access education by identifying and addressing access issues and sharing successes.
- Educate and communicate technical knowledge of patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings with sales, market access, and marketing to align on access landscape, issues, and strategy.
Minimum Requirements
- Bachelor’s degree; 5+ years in pharmaceutical/biotech.
- Minimum 3 years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of Medicare Part B, Medicaid, and commercial insurance and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA.
- Excellent interpersonal/communication skills; ability to engage/influence stakeholders.
- Competent understanding of hub and patient support activities.
- Ability to manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.
Required Skills
Customer-focused; data analysis; people leadership; stakeholder management; strategic thinking.
Benefits
- Eligible for annual bonus and long-term incentive (if applicable). Comprehensive medical/dental/vision and other benefits; retirement (401(k)); paid holidays and vacation; compassionate and sick days.
Application
- Apply via https://jobs.merck.com/us/en (deadline stated on posting).