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Associate Director, Field Access Manager - Central

Merck
August 24, 2026
Remote
United States
Market Access
Associate Director, Field Access Management

Key Responsibilities:
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute field access strategy and oversee team success.
- Understand regional payor and Medicaid coverage; provide market access education via approved materials.
- Maintain SOPs for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate access to therapy.
- Provide proactive field-based access education by identifying and addressing access issues and sharing successes.
- Educate FAMs on patient enrollment, payer coverage, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings with sales, market access, and marketing to align on access landscape and field strategy.

Minimum Requirements:
- Bachelor’s Degree; 5+ years in pharmaceutical/biotech.
- 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of Medicare Part B, Medicaid, and commercial insurance structures and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA.
- Excellent interpersonal/communication skills; ability to engage and influence stakeholders.
- Competent understanding of hub and patient support activities.
- Ability to manage multiple priorities in hybrid environment with 30–35% travel; must reside in assigned territory/metro area.

Required Skills:
Customer-focused; people leadership; stakeholder management; market access strategies; data analysis; strategic thinking.

Benefits (if applicable):
Annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision and 401(k).

Application Instructions:
Apply via https://jobs.merck.com/us/en. Application deadline is stated on the posting.