Associate Director, Field Access Manager - Central
Merck
Associate Director, Field Access Management
Key Responsibilities
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute the field access strategy and oversee Field Access Management team success.
- Understand regional Payor and Medicaid coverage; provide market access education to the team.
- Maintain SOPs for Hub, specialty pharmacy, and appropriate interactions with field sales to support appropriate access to therapy.
- Provide proactive field-based access education to internal/external stakeholders by identifying and educating around access issues and sharing successes.
- Educate and communicate patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings with sales, market access, and marketing to align on access landscape, issues, and strategy.
Minimum Requirements
- Bachelorβs Degree; 5+ years in pharmaceutical/biotech.
- 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of Medicare Part B, Medicaid, and commercial access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA.
- Excellent interpersonal/communication; ability to engage and influence stakeholders.
- Competent understanding of hub and patient support activities.
- Manage multiple priorities in a hybrid environment with 30β35% travel; reside in assigned territory/metro area.
Required Skills
- Customer-focused; data analysis; stakeholder management; people leadership; strategic thinking; healthcare policies; market access strategies; and related operational/product/pricing processes.
Benefits
- Eligibility for annual bonus/long-term incentive (if applicable) and comprehensive benefits (medical, dental, vision, retirement/401(k), paid holidays, vacation, sick/compassionate days).
Application Instructions
- Apply at https://jobs.merck.com/us/en (deadline stated on the posting).