Associate Director, Field Access Manager - Central
Merck
August 24, 2026
Remote friendly (Dayton, OH)
United States
Market Access
Associate Director, Field Access Management
Key Responsibilities
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute field access strategy and oversee Field Access Management team success.
- Understand regional payor and Medicaid coverage; provide market access education via approved materials.
- Maintain standard operating procedures (SOPs) for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate access to therapy.
- Provide proactive field-based access education by identifying access issues, educating stakeholders, and sharing successes.
- Educate FAMs on patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings (sales, market access, marketing) to align on access landscape, issues, and field strategy.
Minimum Requirements
- Bachelor’s degree; 5+ years in pharmaceutical/biotech.
- 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA regulations.
- Excellent interpersonal/communication skills; ability to engage and influence stakeholders.
- Competent understanding of hub and patient support activities.
- Ability to manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.
Required Skills
Customer-focused; Data analysis; People leadership; Healthcare policies; Market access strategies; Stakeholder management; Strategic thinking; Operational marketing; Interpersonal relationships; Market research; Pricing processes; Pricing strategy development; Direct marketing; Product management; Transfer pricing documentation.
Benefits
- Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.
Application Instructions
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees). Application deadline is stated on the posting.
Key Responsibilities
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute field access strategy and oversee Field Access Management team success.
- Understand regional payor and Medicaid coverage; provide market access education via approved materials.
- Maintain standard operating procedures (SOPs) for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate access to therapy.
- Provide proactive field-based access education by identifying access issues, educating stakeholders, and sharing successes.
- Educate FAMs on patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings (sales, market access, marketing) to align on access landscape, issues, and field strategy.
Minimum Requirements
- Bachelor’s degree; 5+ years in pharmaceutical/biotech.
- 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA regulations.
- Excellent interpersonal/communication skills; ability to engage and influence stakeholders.
- Competent understanding of hub and patient support activities.
- Ability to manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.
Required Skills
Customer-focused; Data analysis; People leadership; Healthcare policies; Market access strategies; Stakeholder management; Strategic thinking; Operational marketing; Interpersonal relationships; Market research; Pricing processes; Pricing strategy development; Direct marketing; Product management; Transfer pricing documentation.
Benefits
- Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.
Application Instructions
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees). Application deadline is stated on the posting.