Associate Director, Field Access Manager - Central
Merck
August 24, 2026
Remote
United States
Market Access
Key Responsibilities
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute field access strategy and oversee team success.
- Understand regional Payor and Medicaid coverage; provide market access education via approved materials.
- Maintain SOPs related to Hub, specialty pharmacy, and FAM interactions with field sales to support appropriate access to therapy.
- Provide proactive, field-based access education to internal/external stakeholders by identifying and educating around access issues and sharing successes.
- Communicate technical knowledge of patient enrollment, payer coverage, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings with sales, market access, and marketing to align on the access landscape, issues, and field access strategy.
Minimum Requirements
- Bachelor’s Degree; 5+ years in pharmaceutical/biotech.
- 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA patient confidentiality.
- Excellent interpersonal/communication skills; ability to engage and influence multiple stakeholders.
- Competent understanding of Hub and patient support activities.
- Manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.
Required Skills
Customer-Focused; Data Analysis; People Leadership; Stakeholder Management; Strategic Thinking; Market Access Strategies; Market Research; Healthcare Policies; Interpersonal Relationships; Pricing Processes; Pricing Processes/Transfer Pricing Documentation; Developing Pricing Strategies; Product Management; Operational Marketing; Direct Marketing.
Preferred Skills
- Current Employees/Contingent Workers: apply via internal link (HERE).
Benefits (explicitly stated)
- Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits including medical, dental, vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.
Application Instructions
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Application deadline is stated on the posting.
- Train, educate, coach, and lead a team of Field Access Managers (FAMs).
- Execute field access strategy and oversee team success.
- Understand regional Payor and Medicaid coverage; provide market access education via approved materials.
- Maintain SOPs related to Hub, specialty pharmacy, and FAM interactions with field sales to support appropriate access to therapy.
- Provide proactive, field-based access education to internal/external stakeholders by identifying and educating around access issues and sharing successes.
- Communicate technical knowledge of patient enrollment, payer coverage, prior authorization, appeals, patient support programs, and Hub operations.
- Participate in cross-functional meetings with sales, market access, and marketing to align on the access landscape, issues, and field access strategy.
Minimum Requirements
- Bachelor’s Degree; 5+ years in pharmaceutical/biotech.
- 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
- Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and access processes (benefit verification, prior authorization, appeals).
- Expertise in pharmaceutical compliance and HIPAA patient confidentiality.
- Excellent interpersonal/communication skills; ability to engage and influence multiple stakeholders.
- Competent understanding of Hub and patient support activities.
- Manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.
Required Skills
Customer-Focused; Data Analysis; People Leadership; Stakeholder Management; Strategic Thinking; Market Access Strategies; Market Research; Healthcare Policies; Interpersonal Relationships; Pricing Processes; Pricing Processes/Transfer Pricing Documentation; Developing Pricing Strategies; Product Management; Operational Marketing; Direct Marketing.
Preferred Skills
- Current Employees/Contingent Workers: apply via internal link (HERE).
Benefits (explicitly stated)
- Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits including medical, dental, vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.
Application Instructions
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Application deadline is stated on the posting.