Associate Director - Commercial Planning

Role Summary

Associate Director - Commercial Planning at Lilly. Responsible for all areas of customer service, production planning, demand forecast, ensuring On-Time-Delivery performance, and timely communication with the customer. Leads the commercial planning function and oversees planning activities to meet customer demand and optimize production schedules.

Responsibilities

• The Commercial Planning, Associate Director is a hands-on leadership role primarily responsible for all areas of customer service, production planning, demand forecast, ensuring On-Time-Delivery performance, and timely communication with the customer.
• All planners and schedulers report to the Commercial Planning, Associate Director.
• Ensure customer satisfaction and demand is met; serve as primary contact for incoming demand (sales orders, forecast, etc.); analyze data to support business plans; manage other daily functions as required.
• Develop and maintain models for manufacturing production schedules and materials requirements planning to manage production throughput and inventory valuation.
• Directly responsible for the master production schedule, on-time delivery performance metrics, and cross-functional communication of delays, issues, and impacts.

Responsibilities (continued)

• Manages tactical planning activities based on MRP including work order placement and management; obtain forecast information from customer, development team, and historical usage data to determine planning parameters.
• Ensure material availability for work orders scheduled; prioritize operations to meet customer demand; manage preventative maintenance schedule and development activities requiring production line time.
• Schedule production work orders, prioritize, and track through the process to avoid delays and material constraints.
• Identify and lead productivity improvements related to supply chain practices and production planning opportunities.
• Serve as the primary point of contact and lead for forecasting activities; monitor customer order activity, short-term and long-term forecasts; communicate with Leadership, Production Planning, Production, and Supply Chain to adjust the supply plan and planned inventory.
• Support new product development planning and site strategic planning activities.
• Track and trend key production and supply chain metrics; prepare reports and presentations for executive leadership.
• Identify and escalate supply chain risks related to inventory management and production activities.
• Assist in troubleshooting problems and implementing solutions.
• Analyze and identify supply problems related to part numbers; determine potential impact on-time delivery to customers.
• Lead, mentor, supervise and train production planners in daily activities; act as escalation point for planning issues, delays, parts constraints, or resource alignment needs.

Qualifications

• Minimum: BS/BA in Business, Management, Supply Chain, Accounting, Statistics, or similar field.
• 7-10 years of operations, buying, or planning experience in a drug manufacturing site, pharmaceutical operation, or similarly regulated GxP environment.
• Expert level proficiency with MRP/ERP systems.
• Ability to plan, develop, and execute multiple projects under tight timelines with various stakeholders.
• Strong attention to detail, verbal and written communication skills, ability to influence key stakeholders.
• Strong Microsoft Office skills.
• 2+ years managing a team of direct reports.

Skills

• Experience with radioactive pharmaceuticals (preferred).
• Experience in Just In Time manufacturing operations (preferred).
• Oracle NetSuite and/or SAP S4 HANA experience (preferred).
• Task scoping, scheduling, problem anticipation, and performance measurement.
• Time management, prioritization, and team leadership.
• Business acumen and industry awareness of policies, practices, trends, and competitive landscape.

Education

• BS/BA in Business, Management, Supply Chain, or related field.

Additional Requirements

• Travel: Not specified as a requirement in the description.
• Physical demands: Not specified as essential for this role.