Associate Director, Commercial Operations Field Strategy & Execution
Vertex Pharmaceuticals
June 27, 2026
Remote friendly (Boston, MA)
United States
Operations
Key Responsibilities
- Partner with key business leaders to understand and translate business strategy into prioritized commercial operations initiatives and solutions
- Define and lead a portfolio of field enablement projects, ensuring clear prioritization, communication, quality, and timely training and delivery
- Establish simplified standards for tracking and effective communications between teams, including a prioritized roadmap of US Commercial Operations efforts
- Facilitate quarterly business planning sessions and document outcomes to ensure BU leader alignment on cross-functional enablement priorities
- Participate in recurring Sales leadership meetings to provide strategic recommendations and address risks/dependencies related to field engagement
- Drive continuous improvement to evaluate effectiveness, identify gaps, and drive process/technology/tool improvements to increase efficiencies and exceed business goals
Required Qualifications
- 8–10 years in sales, sales support, or commercial operations, with familiarity across CRM systems and field-facing technologies
- Extensive experience in program/project management, demand management, resource management, and prioritization
- Proven expertise in commercial launch readiness, including planning across Customer Data Management, Field Operations and Training, Reporting & Analytics
- Ability to translate business strategies and functional priorities into operational goals and objectives
- Demonstrated success delivering large, cross-functional, complex projects with multiple stakeholders
- Exceptional written and verbal communication; ability to present clearly to diverse audiences
- Strong analytical/quantitative/problem-solving skills, including developing business cases and value propositions
Education and Experience
- Bachelor’s degree required; Advanced degree preferred
Pay Range
- $164,000 - $246,000
Benefits (as stated)
- Annual bonus and annual equity awards; eligible for overtime where required; medical/dental/vision, paid time off (incl. week-long summer and winter shutdown), educational assistance (incl. student loan repayment), commuting subsidy, matching charitable donations, 401(k)
Flex Designation
- Hybrid: remote up to two days/week or On-Site: five days/week with ad hoc flexibility
- Partner with key business leaders to understand and translate business strategy into prioritized commercial operations initiatives and solutions
- Define and lead a portfolio of field enablement projects, ensuring clear prioritization, communication, quality, and timely training and delivery
- Establish simplified standards for tracking and effective communications between teams, including a prioritized roadmap of US Commercial Operations efforts
- Facilitate quarterly business planning sessions and document outcomes to ensure BU leader alignment on cross-functional enablement priorities
- Participate in recurring Sales leadership meetings to provide strategic recommendations and address risks/dependencies related to field engagement
- Drive continuous improvement to evaluate effectiveness, identify gaps, and drive process/technology/tool improvements to increase efficiencies and exceed business goals
Required Qualifications
- 8–10 years in sales, sales support, or commercial operations, with familiarity across CRM systems and field-facing technologies
- Extensive experience in program/project management, demand management, resource management, and prioritization
- Proven expertise in commercial launch readiness, including planning across Customer Data Management, Field Operations and Training, Reporting & Analytics
- Ability to translate business strategies and functional priorities into operational goals and objectives
- Demonstrated success delivering large, cross-functional, complex projects with multiple stakeholders
- Exceptional written and verbal communication; ability to present clearly to diverse audiences
- Strong analytical/quantitative/problem-solving skills, including developing business cases and value propositions
Education and Experience
- Bachelor’s degree required; Advanced degree preferred
Pay Range
- $164,000 - $246,000
Benefits (as stated)
- Annual bonus and annual equity awards; eligible for overtime where required; medical/dental/vision, paid time off (incl. week-long summer and winter shutdown), educational assistance (incl. student loan repayment), commuting subsidy, matching charitable donations, 401(k)
Flex Designation
- Hybrid: remote up to two days/week or On-Site: five days/week with ad hoc flexibility