Associate Director, Commercial Analytics and Business Operations

Primary Responsibilities:
- Develop Commercial Reporting strategies and objectives; operationalize strategy into tactics and execute deliverables.
- Lead a team of external (contracted) analysts to maintain and create standardized reports/dashboards.
- Partner with cross-functional teams for executive performance reporting.
- Establish and recommend reporting policies and best practices; monitor effectiveness to ensure high-quality results.
- Support field operations related to Veeva alignment, CRM, targeting, and data stewardship.
- Manage delivery schedules for planned reporting and the request queue.
- Develop and maintain reporting standards (compliance, style, efficiency).
- Manage administration of the Tableau reporting site.
- Other related duties as required.

Qualifications & Skills:
- Bachelor’s degree required; Master’s degree preferred.
- 10+ years total work experience.
- 5+ years in biopharmaceuticals or adjacent industry.
- 5+ years sales/marketing data reporting experience.
- Demonstrated experience with specialty pharmacy, patient-level claim, and internal hub data.
- Tableau development and administration.
- Veeva CRM.
- Relational database models.
- Translate business requirements to technical requirements.
- Strong project management; ability to manage multiple projects.
- Excellent communication and analytical skills.
- Ability to travel up to 10%.

Application/Work Details:
- Hybrid role: 1–2 days/week in the Cambridge, MA office; work on-site at U.S. facilities and attend in-person events as needed.
- Candidates must be authorized to work in the U.S.