Associate Director, Channel Optimization Lead

Role Summary

Associate Director, Channel Optimization Lead is a strategic role responsible for driving and supporting the channel strategy across Specialty Care, General Medicine & Established Products. This role evaluates distribution channels, performs data-driven analytics, and assesses the financial impact of channel decisions on Gross-to-Net (GTN). Collaborates cross-functionally to translate leadership strategies into actionable plans and develops KPI metrics to measure success across the portfolio.

Responsibilities

• Channel Performance Monitoring and Optimization: Analyze and monitor channel performance, identify opportunities for process improvements, cost reductions, and efficiency gains.
• Establish KPIs and metrics to track channel success and support data-driven decisions to enhance performance.
• Utilize data and analytics to monitor channel KPIs, assess ROI, and make recommendations for adjustments in channel strategy.
• Proactively monitor and analyze business performance to assess channel effectiveness.

Channel Strategy Effectiveness

• Identify and evaluate new and existing channel opportunities (enhanced services), assessing growth potential and alignment with objectives.
• Develop and refine channel partner programs to improve conversion, adherence, time to fill, and patient journey from prescription to dispensed product.
• Develop contracting strategy around data, enhanced services, service level agreements, and KPIs.

Collaboration And Stakeholder Management

• Work cross-functionally with Operations, Account Directors, Finance, Contracting, and Customer Support to align on channel objectives and execution.
• Build and maintain relationships with key channel partners, distributors, and external stakeholders to drive collaboration.
• Provide leadership and support to channel teams to ensure consistent execution of channel programs.

Budgeting And Forecasting

• Develop annual budgets and forecasts for channel operations aligned with business objectives.
• Support Brand Financial / Gross to Net projections by aligning programs with positive ROI results.

About You

Required Qualifications

• Bachelor‚Äôs degree required, advanced degree a plus
• 7+ years of pharmaceutical industry experience preferred
• Experience in Trade, Specialty Distribution or Finance
• Strong analytical and project management skills with proficiency in MS Word, Excel and PowerPoint
• Knowledge of channel distribution and data (SHIFT, 852 and 867 data) and ability to analyze channel product flow
• Knowledge of the U.S. healthcare system, distribution, market access
• Strong written and verbal communication skills with executive presence
• Ability to manage multiple priorities and timelines
• Approximately 50% travel

Preferred Qualifications

• Broad understanding of the US healthcare environment, especially Market Access
• Experience with biopharmaceutical specialty products in various distribution models
• Knowledge of Specialty channel distribution models and channel economics
• Brand/product marketing knowledge to inform tools and tactics during product launches for the specialty channel
• Networking capabilities to collaborate with different teams, departments, customers and vendors